Customer Advisor

4 meses atrás

Distrito de Coimbra, Portugal Webhelp Portugal Tempo inteiro

**Experience the power of a game-changing career**

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

If you’re looking to grow and be inspired, as a **Customer Technical Advisor in Portugal,** you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.

**Career growth and personal development**

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

**What you will do in this role**

As a Customer Technical Advisor, you will:

- Aim for the highest Customer Satisfaction Survey scores, actively updating customers with status and resolution progress reports. Their happiness is our happiness
- Delivery of high-caliber Customer Service on post-sales requests (delivery, warranties, refunds.
- Inbound sales support and selling of products to increase revenue while ensuring the highest level of customer satisfaction.
- Achieve sales goals set up every quarter while providing an excellent customer experience.
- Logging and following up on orders or requests.
- Capturing all required data elements in CRM as required by clients, policies, and products.

**Your qualifications**

Concentrix is a great match if you:

- Are proficient or bilingual in Italian and English (B2)
- Have excellent communication skills coupled with empathy and team spirit
- Have the ability to adapt to unplanned situations in a methodical and organized way
- Strong customer service-oriented skills;
If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.

**What’s in it for you**

In this role, we offer benefits that help you support your unique lifestyle:

- Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)
- Competitive salary and performance bonus
- Work From Home in Portugal
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, and language classes

**Experience the best version of you**

**Concentrix is an equal-opportunity employer**

**Eligibility to work**

In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.

**#italiansouthpt**

Contratto di lavoro: Tempo pieno

Lingua:

- Italiano (Obbligatorio)

  • Customer Advisor

    4 meses atrás

    Distrito de Beja, Portugal Webhelp Portugal Tempo inteiro

    **Experience the power of a game-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized...

  • Italian Customer Advisor

    Há 6 dias

    Distrito de Lisboa, Portugal ProRekruter jobs -Portugal Tempo inteiro

    **This offer is an opportunity to work in our Office in Lisbon Oriente!** **EN**:Italian -Speaking Customer Advisor: Home Appliances - Office in Lisbon Oriente **IT: Consulente di supporto clienti di lingua italiana: Elettrodomestici - Ufficio a Lisbona Oriente** Location**:Lisbon-Oriente, Portugal** - **Start date: 16thJanuary**: - **Office-based...

  • E-commerce Dutch Customer Advisor

    7 meses atrás

    Coimbra, Portugal Atlean World Tempo inteiro

    Spreek je Nederlands en wil je in het buitenland in de zon wonen? We zijn op zoek naar kandidaten die Nederlands spreken. Junior - en beginnersprofielen worden aanvaard. Als je geïnteresseerd bent: Stuur ons je CV in het Engels. - **:::::::::::::**:_ Description Your Next Job, Without Boundaries! We are offering a great work experience to work in...

  • Customer Service Representative

    4 meses atrás

    Distrito de Bragança, Portugal Webhelp Portugal Tempo inteiro

    **Experience the power of a game-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized...

  • Customer Service Representative

    4 meses atrás

    Distrito de Braga, Portugal Webhelp Portugal Tempo inteiro

    **Experience the power of a game-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized...

  • Customer Service Representative

    4 meses atrás

    Distrito de Beja, Portugal Webhelp Portugal Tempo inteiro

    **Experience the power of a game-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized...

  • Customer Service Representative

    4 meses atrás

    Distrito de Castelo Branco, Portugal Webhelp Portugal Tempo inteiro

    **Experience the power of a game-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized...

  • Customer Service Representative

    6 meses atrás

    Coimbra, Portugal Atlean World Tempo inteiro

    Spreek je Nederlands en wil je in het buitenland in de zon wonen? We zijn op zoek naar kandidaten die Nederlands spreken. Junior - en beginnersprofielen worden aanvaard. Als je geïnteresseerd bent: Stuur ons je CV in het Engels. - **:::::::::::::**:_ Description Your Next Job, Without Boundaries! We are offering a great work experience to work in...

  • Client Advisor Eci Porto

    7 meses atrás

    Vila Nova de Gaia, Portugal Diesel Tempo inteiro

    **Client Advisor ECI Porto**: Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide...

  • Social Media Support Agent

    4 meses atrás

    Distrito de Braga, Portugal Webhelp Portugal Tempo inteiro

    **Experience the power of a game-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized...

  • Global Opportunity for Spanish-Speaking Customer Support Specialist

    Há 1 mês

    Coimbra, Coimbra, Portugal Cross Border Talents Tempo inteiro

    We are seeking an enthusiastic and dedicated Spanish-speaking individual to join our growing team in Lisbon, Portugal. As a customer support advisor, you will be the first point of contact for advertisers and agencies, solving inquiries and resolving technical issues.Key Responsibilities:Troubleshoot platform challenges efficiently, providing clients with...

  • Engineering Manager- Ceph

    4 semanas atrás

    Coimbra, Portugal Buscojobs Portugal Tempo inteiro

    5 Km10 Km25 Km50 KmDesculpe Desculpe, de momento não há resultados para a sua pesquisa.Join Our Team as a Customer Support Advisor for a Leading Betting App!LisbonCross Border Talents18/11/2024PortoCross Border Talents22/11/2024Customer Support Specialist (French market)Porto Cross Border Talents 22/11/2024Key Responsibilities: Receive incoming calls from...

  • Engineering Manager- Ceph

    4 semanas atrás

    Coimbra, Portugal Buscojobs Portugal Tempo inteiro

    5 Km10 Km25 Km50 KmDesculpe Desculpe, de momento não há resultados para a sua pesquisa.Join Our Team as a Customer Support Advisor for a Leading Betting App!LisbonCross Border Talents18/11/2024PortoCross Border Talents22/11/2024Customer Support Specialist (French market)Porto Cross Border Talents 22/11/2024Key Responsibilities: Receive incoming calls from...

  • Engineering Manager- Ceph

    2 semanas atrás

    Coimbra, Portugal Photocentric Tempo inteiro

    5 Km 10 Km 25 Km 50 Km Desculpe Desculpe, de momento não há resultados para a sua pesquisa. **Join Our Team as a Customer Support Advisor for a Leading Betting App!**: Lisbon Cross Border Talents 18/11/2024 Porto Cross Border Talents 22/11/2024 **Customer Support Specialist (French market)**: Porto Cross Border Talents 22/11/2024 Key...

  • Niche Brands Beauty Advisor

    7 meses atrás

    Vila Nova de Gaia, Portugal Puig Tempo inteiro

    Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders. The Opportunity The Niche Brands Client Advisor is a...

  • Spanish-Speaking Customer Support Advisor

    Há 1 mês

    Coimbra, Portugal Cross Border Talents Tempo inteiro

    Are you ready to kickstart your career in Lisbon and help advertisers thrive on a global platform?We are looking for enthusiastic, Spanish-speaking individuals already based in Portugal to join our growing team.This is an entry-level role , and no prior experience is required as full training is provided.If you live 100km or more from Lisbon , we offer a...

  • Airbus Atlantic Portugal

    2 meses atrás

    Vila Nova de Famalicão, Portugal Airbus Atlantic Tempo inteiro

    **We offer you the opportunity to work at **Airbus Atlantic **, world-class champion with a global footprint, World No.1 in pilot seats, No.2 in aerostructures, and in the Top 3 for premium passenger seats. **Airbus Atlantic Portugal **is currently recruiting for its site in Santo Tirso - Porto. The **Accounting Manager **will be responsible for performing,...

  • Assistant Finance Manager

    3 semanas atrás

    Vila Nova de Gaia, Portugal Hilton Tempo inteiro

    Assistant Finance Manager The role aims to be recognized as trusted advisors in the hotel / hotels. This role supports the finance lead to attract and retains best-in-class finance professionals. This role assists in developing their finance team and enables them to Thrive. The role communicates with impact, ensures a robust control and compliance...

  • D&a Platforms Domain Owner Corporate

    2 semanas atrás

    Rio de Mouro, Portugal Philip Morris International Tempo inteiro

    Be a part of a revolutionary change! At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products with the power to build a smoke-free future. With huge change, comes great opportunity. So, wherever you join us, you’ll enjoy the freedom dream up and deliver, better, brighter...

  • D&a Platforms Domain Owner Ops

    2 semanas atrás

    Rio de Mouro, Portugal Philip Morris International Tempo inteiro

    Be a part of a revolutionary change! At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products with the power to build a smoke-free future. With huge change, comes great opportunity. So, wherever you join us, you’ll enjoy the freedom dream up and deliver, better, brighter...