Global Opportunity for Spanish-Speaking Customer Support Specialist

3 semanas atrás


Coimbra, Coimbra, Portugal Cross Border Talents Tempo inteiro

We are seeking an enthusiastic and dedicated Spanish-speaking individual to join our growing team in Lisbon, Portugal. As a customer support advisor, you will be the first point of contact for advertisers and agencies, solving inquiries and resolving technical issues.

Key Responsibilities:

  • Troubleshoot platform challenges efficiently, providing clients with step-by-step solutions.
  • Offer campaign optimization guidance, helping clients improve results.
  • Collaborate with internal teams to suggest platform improvements and enhance the user experience.

What We Offer:

  • Salary: Up to 1366.17 euros per month, including base pay, bonuses, and a food allowance.
  • Relocation support: Flights reimbursed and permanent shared accommodation with utilities fully covered (for those 100km+ from Lisbon).
  • Benefits: Private health insurance, meal card, paid holiday bonuses, and professional growth opportunities.
  • Paid training: Get all the tools you need to succeed with our comprehensive onboarding program.

Requirements:

  • Fluency in Spanish and B2-level English.
  • Residence in Portugal with a valid EU passport or work permit.
  • Availability for 8-hour rotational shifts, including a 1-hour break (Monday to Sunday, between 6:00 AM and 12:00 AM).
  • A positive attitude and willingness to learn in a fast-paced environment.

About Lisbon:

Lisbon is a multicultural hub where career growth meets vibrant city life. Enjoy great weather, a thriving community, and endless opportunities to explore.



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