German Speaker Customer Support
6 meses atrás
Become part of one of the most successful companies today Our client is looking for customer support experts in order to provide high quality services to the clients. Work in the heart of sunny Lisbon and kick off your career working for one of the most well-known brands in the market
**Responsibilities**:
- Supporting the customer after independently purchasing services from Facebook, as well on Instagram and WhatsApp;
- Mainly solving technical problems (advertising, technical errors, questions about pixel and catalogs);
- Processing payment and billing issues;
- Independent and proactive solution finding using the constantly available knowledge base;
**Requirements**:
- C2 level or higher of German
- Fluent level of English.
- Ideally previous experience within the Customer Support field.
- Quick learner
- Independent
- Able to work under pressure.
- Excellent communication skills
- Problem solver
**Benefits**
- Refund of the initial flight ticket to relocate to Portugal.
- Two yearly complementary flight tickets to go to your home country.
- Possibility of working fully remote from anywhere in Portugal. Equipment provided by the company.
- Career development, opportunities to grow within the company.
- Multicultural environment.
- Salary: 1.300 euros gross per month (12xpayments per year).
- Private health insurance.
- Performance bonuses
**Salary**: 1,000.00€ - 1,300.00€ per month
Ability to commute/relocate:
- Lisboa, Distrito de Lisboa: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)
Application Question(s):
- Are you willing to work night shifts?
- Are you willing to work weekends?
**Education**:
- High school or equivalent (required)
**Language**:
- German (required)
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