Servicedesk 2nd Line

A Xtedder está a recrutar consultores de Servicedesk 2nd para reforçar a equipa do cliente com consultores de suporte técnico de Atendimento Service Desk endusers (Clientes Corporate) 2ª linha. As suas responsabilidades passarão pela resolução de problemas informáticos e o encaminhamento dos mesmos para as equipas especializadas. **Perfil**: -...

**2nd Line - Application Support**: - Lisboa - Published on November 18, 2024Description **Main Tasks and Responsibilities**: - Support customers in the implementation and testing of products and services; - Resolution of incidents and response to requests for clarification associated with the services provided; - Ensure that support requests are resolved...

Capgemini is hiring a **Service Desk Analyst based in Porto**! If you have experience working as a Service Desk, your place is with us! You will be joining our team and working close with our clients. **What are we looking for?** - 12th year completed or equivalent; - Average knowledge of english for international support contacts; - Experience setting up...

Dedicated Desks - Service Desk Engineer - 2nd Line - English & Spanish – RemoteAbout Us:We are the tech company with people at heart. At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft...

Noesis is looking for candidates with the following profile:Main Tasks and Responsibilities:Support customers in the implementation and testing of products and services;Resolution of incidents and response to requests for clarification associated with the services provided;Ensure that support requests are resolved quickly and within agreed service...

Noesis is looking for candidates with the following profile: Main Tasks and Responsibilities: Support customers in the implementation and testing of products and services; Resolution of incidents and response to requests for clarification associated with the services provided; Ensure that support requests are resolved quickly and within agreed service...

**Description**: **Main Tasks and Responsibilities**: - Support customers in the implementation and testing of products and services; - Resolution of incidents and response to requests for clarification associated with the services provided; - Ensure that support requests are resolved quickly and within agreed service levels; - Communication with the...

Quem procuramos? Licenciatura em Engenharia Informática ou numa área relacionada; +3 anos de experiência em suporte técnico de segundo nível; Experiência comprovada em análise funcional ou desenvolvimento de sistemas. Experiência no sector das telecomunicações; Conhecimentos sólidos de SOAP, REST, JSON e XML; Proficiência em inglês, tanto...

**GRUNDFOS PORTUGAL is looking for a FRONT LINE REPRESENTATIVE** Contribute to a thriving sales team whilst delivering world class customer services through various Customer channels i.e. telephone, E-mail, live chat, instant messaging etc. Provide Customer contact resolution on general and potentially complex inquiries within a timely manner (as predefined...

**Mission** RISK Operational Risk Management (RISK ORM) CIB acts as the second line of defence of BNP Paribas Corporate and Institutional Bank (CIB). It belongs to the Risk Function (RISK) of BNP Paribas (RISK) and is placed under the responsibility of the Head of RISK ORM CIB, who reports to the Chief Risk Officer of CIB. The department has responsibility...

Siemens Logistics is a leading provider of innovative products and solutions in airport logistics with baggage and cargo handling. Software solutions and customer services along the complete product life cycle complete the portfolio. **What are my Responsibilities?Â** '¢ Responsible for analyzing and providing software solutions to support problems...

About the RoleWe are seeking a skilled Customer Support Specialist to join our team as a Service Desk Engineer. In this role, you will provide technical support to our global clients across Spain, South America, and North America.Key ResponsibilitiesYou will be responsible for:Providing 2nd line technical support using Service NowMaking and receiving...

**WHO WE ARE** EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities,...

BYT is a spinoff of Boost IT that aims to use all the knowledge and experience created over 4 years, with a management team that has more than 15 years of experience. Created in December 2021, after 4 years of delivering the specialized recruitment service with great success under Boost IT name. During these 4 years we carried out more than 400 specialized...

Job Description 2nd line of application support Knowing the procedures and participating in the task automation process Managing and monitoring service levels Communication with technical/functional teams Building and updating documentation and materials to support services Analyzing, documenting and improving internal processes and tools.Analysis and...

Embark on a stimulating career path as a Cybersecurity Risk Management Specialist at Siemens Energy, where you will play a pivotal role in ensuring the security and reliability of our global energy infrastructure.About the JobWe are seeking a highly motivated and detail-oriented individual to support our 2nd line of defense security assessments regarding IT...

Company OverviewBroadvoice is a leading provider of cloud-based communication solutions, dedicated to delivering exceptional service and support to its customers. As a Technical Support Engineer II, you will play a critical role in driving the success of our business.SalaryWe offer an estimated salary range of $65,000 - $85,000 per year, depending on...

Job Description The service to be provided has main focus on providing support to Identity and Access Management platforms with the service of Digital People Solutions and other application platforms.The role includes: • Application support for the company's IT services (Identity Management application) & other Digital People Solutions platforms.•...

**WORKPLACE**:Lisbon / Porto (On-Site)**: **FUNCTIONS**: - Remote technical support or on-site visits; - Repair and maintenance of computers, cell phones and tablets; - Managing tickets and collecting field data to support 2nd and 3rd line support teams; - If necessary, carrying out 1st line support activities using the Organization's ITSM system; -...

Join a Global Team Dedicated to CybersecurityWe are seeking a highly skilled Cybersecurity Risk Analyst to join our team in Portugal. As a key member of our global cybersecurity team, you will play a critical role in identifying and mitigating cyber risks across various business areas.About the Role:The successful candidate will have a strong background in...