Manager - Customer, Strategy & Operations

3 semanas atrás


Lisboa, Portugal KPMG Tempo inteiro

**Manager - Customer, Strategy & Operations**
- KPMG is a global network of professional services firms providing Audit, Tax and Advisory services, currently operating in 146 countries with more than 227.000 people around the world.
- In Portugal, with offices in Lisbon and Oporto, we’re one of the leading audit and advisory firms, counting with a team of more than 1.600 professionals that combine unmatched experience and specialized skills across industries and business functions, to deliver top notch services to our clients.

**About the position...**

We are currently looking for a responsible person with a drive for the client to join
- **KPMG**. We value ease in interpersonal relationships, orientation to the internal customer and the ability to organize and plan.
- Preferably, you will need to have at least 6 years of experience in Customer, Strategy and Operations roles. This function will
- **consist of 4 pillars**:

- Project Management_ - Participate, lead, manage management consulting engagements; Conduct client meetings; Develop and manage engagement budgets.
- Business Development_ - Assist in business development by preparing proposals, tenders and client presentations; Extend your professional network.
- People Management_ - As a performance manager, you will manage, develop, motivate, train and coach team members; Train, coordinate, review and provide feedback on the work performed by your team.
- Domain Expertise_ - Consulting technical knowledge, namely digital transformation, customer experience, commercial management effectiveness, financial management, operations optimization, or cost optimization; Analyze and optimize business and operational processes; Identify improvement opportunities and formulate practical recommendations and best practices to mitigate risks and improve processes; Prepare Business Cases and benefits analysis.



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