Customer Service Agent

3 semanas atrás

Maia, Portugal Emons Tempo inteiro

Maia

Full-time

immediately

Welcome to the Family

Hello We are Emons and we are on the move worldwide on all transport routes in order to always be fast, safe, punctual and professional. We are always on the move for our more than 3,000 employees: We offer modern and crisis-proof jobs with a wide range of tasks in an international, family-run company. For you, this means a friendly, personal atmosphere, the highest esteem, respectful treatment and genuine recognition for your performance. We have been so successful since 1928, because we take our social responsibility very serious. You can count on that

We are looking for an Customer Service Agent (M/F/d) for our branch in Maia with immediate effect.

**This will get you going**:

- Close customer communication and management of customer orders
- Pro-active supervision of customer orders to ensure best possible performance alongside the overall supply chain
- Ensure correct order processing and where needed pro-active clarification of deviations
- Assume ownership for all needed tasks for defined Trade Lanes and/or specific customers
- Act as the first point of contact for the customer

**That's what we are going for**:

- Good know-how of Portuguese and European Road Freight market
- Understanding of market typical dynamics
- Experienced in collaboration with customers, both local as well as multi-national enterprises
- Minimum of 3 years demonstrated work experience in forwarding industry
- Good organizational and Commercial skills with Customer orientation
- Ability to manage multiple priorities, problem solver
- Stress resistant
- High degree of pro-activity
- Accurate and goal-oriented working
- Hands-on mentality, Team player
- Professional written and verbal communication in English
- Additional languages welcome
- Solid experience in market-conform TMS
- Ability to work flexible hours
- Willingness to work in shifts if required

**This will get you going in the best possible way**:
Family environment

You will work in a family business that has always treated people with respect.

Team spirit

We value our employees by challenging and encouraging them on all levels.

Independence

You will encounter an open and honest corporate culture in which independent and responsible actions are supported.

Total package

We motivate our employees by offering a wide range of benefits, fair remuneration, short decision-making processes and a genuine team spirit.

Appreciation

You can count on us to live up to our social responsibility towards society, the environment and our employees.

Consistency

Emons has been family-run since 1928. Here's to another century

Take your chance and get started with Emons now

Pedro Sampaio

E-Mail

Phone +351 221 215 050

Mobile +351 913 223 999

Emons Portugal Lda

Rua da Botica n° 252 | P-4470 Maia

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