Customer Service Specialist with German or Dutch
2 meses atrás
**¿Dónde trabajarás?**:
Our client is based in Lisbon and it's one of the biggest multinationals specialized in Customer Experience for some of the world’s leading brands.
**¿Qué harás?**:
- As a Customer Service Specialist with German or Dutch, you will be responsible for delivering exceptional customer experiences by consistently providing solutions to the customers.
- Your responsibilities:
- You will manage reservations or online orders
- You will handle complaints and answer general queries
- You will collaborate with other departments
**¿A quién buscamos?**:
- You have a high level in German or Dutch
- You have an advanced level in English
- You're motivated to service end-customers (B2C)
- You have excellent communication skills
- You're used to dealing with KPIs
- You're customer-oriented
- You have good problem-solving skills
- You're experienced in Customer Service related fields (it's a plus)
**¿Qué ofrecemos?**:
- We're offering:
- You will get an attractive Base Salary
- You will get a Language bonus
- You will get a Meal allowance
- You will get a Performance Bonus
- You will have Health Insurance (from day 1)
- You will have Career development opportunities
- You will be part of an innovative and forward-thinking company
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