Team Lead Offline Operations

6 meses atrás

Lisboa, Portugal Emma – The Sleep Company Tempo inteiro

**Ready to lead, disrupt and reinvent the sleep industry?**

We are **Emma - The Sleep Company**. Created in 2013, we are now the world's largest D2C sleep brand, available in over 30 countries and recommended by many consumer associations in EMEA, APAC, and the Americas. We're pushing the boundaries of technology to transform the world of sleep and we want your help to pull it off.

We're a highly ambitious, hard-working team that pushes you to produce your best work yet. We focus on how we approach problems, we chase growth, and set ambitious goals. Want your ideas to have an impact and your career to grow? Then Emma is the right place for you.

**What you'll do**:

- You will steer and grow the retail operations team in the respective market.
- You will lead the the day-to-day business of retail operations in the respective market.
- You will steer and run all operational tasks related to our retailer accounts (e.g. onboarding, order management, forecasting) as well as setting up promotions and price changes with the team
- You will own, monitor and improve our retail operations & service performance for respective accounts
- You will constantly track the performance of our retailers and conduct regular operational account performance meetings together with internal and external partners for your market
- You will collaborate and initiate process improvements with our Global Teams
- You will work on optimizing our order intake processes

**Who we're looking for**:

- You ideally have gained first experience in a B2B environment related to logistics, e-commerce or worked in a start-up environment before
- You are a highly structured person and manage taking care of several accounts, internal and external stakeholders
- You feel power in working with and growing your team
- You do not shy away from problems but rather act hands on and find solutions
- You are proactive and constantly challenging the status quo
- You have good MS Office skills
- Fluent in English (German, Portuguese and/or Spanish are a plus)

**What we offer**:

- An extremely fast paced environment where decisions are made in a blink of an eye
- Full ownership to have impactful ideas and implement them
- Fast career development and strategic positioning
- Working with international teams with +60 different nationalities
- A pet-friendly office
- An attractive package of benefits
- Discounts up to 70% on all our products
- Well-being activities and others

**Become an Emmie**

Emma is transforming the world of sleep - **and we want the highest-performing people to help us pull it off. **We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up.

We proudly celebrate diversity. We are an equal-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

  • Offline Operations Team Lead

    Há 1 mês

    Lisboa, Lisboa, Portugal Emma Tempo inteiro

    Lead Offline Operations RoleEmma is seeking a Senior Team Lead Offline Operations to lead and grow our Offline Operations & Customer Service team for Europe. This role involves ensuring seamless day-to-day execution across multiple markets.Lead and coordinate the operational activities of team leads, including operations account management, relationship...

  • Senior Team Lead Offline Operations

    4 semanas atrás

    Lisboa, Portugal Emma – The Sleep Company Tempo inteiro

    **What we're looking for**: - Lead and grow Offline Operations & Customer Service team for Europe, ensuring seamless day-to-day execution across multiple markets. - Lead offline customer service team across Europe including BPO management, process steering & performance. - Lead and coordinate the operational activities of team leads, including operations...

  • Senior Team Lead Offline Operations

    4 semanas atrás

    Lisboa, Portugal Phiture Tempo inteiro

    What we're looking for: Lead and grow Offline Operations & Customer Service team for Europe, ensuring seamless day-to-day execution across multiple markets. Lead offline customer service team across Europe including BPO management, process steering & performance. Lead and coordinate the operational activities of team leads, including operations account...

  • Senior Team Lead Offline Operations

    4 semanas atrás

    Lisboa, Portugal Emma – The Sleep Company Tempo inteiro

    What we're looking for:Lead and grow Offline Operations & Customer Service team for Europe, ensuring seamless day-to-day execution across multiple markets.Lead offline customer service team across Europe including BPO management, process steering & performance.Lead and coordinate the operational activities of team leads, including operations account...

  • Senior Team Lead Offline Operations

    2 meses atrás

    Lisboa, Portugal Emma Tempo inteiro

    What we're looking for:Lead and grow Offline Operations & Customer Service team for Europe, ensuring seamless day-to-day execution across multiple markets.Lead offline customer service team across Europe including BPO management, process steering & performance.Lead and coordinate the operational activities of team leads, including operations account...

  • Senior Team Lead Offline Operations

    2 meses atrás

    Lisboa, Portugal Emma – The Sleep Company Tempo inteiro

    **What we're looking for**: - **_ This role is to provide maternity cover, and while there may be future opportunities, permanent employment beyond this period cannot be guaranteed._**: - Lead and grow Offline Operations & Customer Service team for Europe, ensuring seamless day-to-day execution across multiple markets. - Lead offline customer service team...

  • Offshore Operations Team Lead

    Há 7 dias

    Lisboa, Lisboa, Portugal Emma – The Sleep Company Tempo inteiro

    Lead Offline Operations & Customer Service for EuropeWe're seeking a seasoned team lead to oversee offline operations and customer service in Europe, ensuring seamless execution across multiple markets.Your primary responsibilities will include leading and growing the Offline Operations & Customer Service team, managing external stakeholders, and driving...

  • Team Lead Offline Logistics

    6 meses atrás

    Lisboa, Portugal Emma – The Sleep Company Tempo inteiro

    **Ready to lead, disrupt and reinvent the sleep industry?** We are **Emma - The Sleep Company**. Created in 2013, we are now the world's largest D2C sleep brand, available in over 30 countries and recommended by many consumer associations in EMEA, APAC, and the Americas. We're pushing the boundaries of technology to transform the world of sleep and we want...

  • Team Lead Retail Operations

    6 meses atrás

    Lisboa, Portugal Emma – The Sleep Company Tempo inteiro

    **Ready to lead, disrupt and reinvent the sleep industry?** We are **Emma - The Sleep Company**. Created in 2013, we are now the world's largest D2C sleep brand, available in over 30 countries and recommended by many consumer associations in EMEA, APAC, and the Americas. We're pushing the boundaries of technology to transform the world of sleep and we want...

  • Senior Operations Manager

    4 semanas atrás

    Lisboa, Lisboa, Portugal Emma – The Sleep Company Tempo inteiro

    About the RoleWe are seeking a highly experienced Senior Team Lead Offline Operations to lead and grow our Offline Operations & Customer Service team for Europe, ensuring seamless day-to-day execution across multiple markets.Key ResponsibilitiesLead and coordinate the operational activities of team leads, including operations account management, relationship...

  • Data Operations Team Lead

    Há 1 mês

    Lisboa, Lisboa, Portugal Veeva Systems, Inc. Tempo inteiro

    About Veeva Systems, Inc.Veeva Systems, Inc. is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.The RoleWe are seeking an experienced Data Operations Team Lead to join our team. As a Data Operations Team Lead, you will be responsible for the direct supervision of a remote team of...

  • Operations Manager for European Markets

    3 semanas atrás

    Lisboa, Lisboa, Portugal Emma – The Sleep Company Tempo inteiro

    Job SummaryWe are seeking a seasoned Operations Manager to lead our Offline Operations & Customer Service team in Europe, ensuring seamless execution across multiple markets. This is a fantastic opportunity for a skilled leader to drive process improvements and enhance operational efficiency.About the RoleLead and grow the Offline Operations & Customer...

  • Software Engineering Team Lead

    1 semana atrás

    Lisboa, Lisboa, Portugal Team Tempo inteiro

    About CombellCombell is the market leader in hosting services, providing a reliable one-stop partner for the hosting of any IT infrastructure, website or application. With an extensive portfolio of services, we help companies overcome specific IT challenges and optimize their existing infrastructure in terms of continuity, availability, security, and cost...

  • Offline Store Operations Manager

    6 meses atrás

    Lisboa, Portugal Emma – The Sleep Company Tempo inteiro

    **Ready to lead, disrupt and reinvent the sleep industry?** We are **Emma - The Sleep Company**. Created in 2013, we are now the world's largest D2C sleep brand, available in over 30 countries and recommended by many consumer associations in EMEA, APAC, and the Americas. We're pushing the boundaries of technology to transform the world of sleep and we want...

  • Software Team Lead

    4 semanas atrás

    Lisboa, Lisboa, Portugal Team Global Tempo inteiro

    About the RoleWe are seeking an experienced Software Team Lead to join our Software Engineering team at Team Global. As a key member of our team, you will play a vital role in leading the development of applications designed to streamline the management and sale of domain names, hosting, mail, and cloud services.ResponsibilitiesLead and Mentor: Guide...

  • Internship Offline Operations

    2 meses atrás

    Lisboa, Portugal Emma – The Sleep Company Tempo inteiro

    **Ready to lead, disrupt and reinvent the sleep industry?** We are **Emma - The Sleep Company**. Created in 2013, we are now the world's largest D2C sleep brand, available in over 30 countries and recommended by many consumer associations in EMEA, APAC, and the Americas. We're pushing the boundaries of technology to transform the world of sleep and we want...

  • Internship Offline Marketing

    6 meses atrás

    Lisboa, Portugal Emma – The Sleep Company Tempo inteiro

    **What you'll do**: - You will participate in and manage Offline Media projects - You will work together with a multicultural and multidisciplinary team developing and improving Offline Media processes - You will collaborate with stakeholders within Global Marketing teams and Country teams - You will support on, and potentially own, strategic planning,...

  • Data Operations Team Lead

    4 semanas atrás

    Lisboa, Lisboa, Portugal Veeva Systems, Inc. Tempo inteiro

    Job DescriptionVeeva Systems, Inc. is a pioneering organization in the industry cloud space, helping life sciences companies bring therapies to patients faster.We are seeking an experienced Data Operations Team Lead to join our team and oversee a remote team of Data Stewards who source, validate, and update regional healthcare data.About UsWe are a...

  • Senior Software Engineering Team Lead

    3 semanas atrás

    Lisboa, Lisboa, Portugal team Tempo inteiro

    About CombellAs the market leader in hosting services, Combell has established itself as a one-stop partner for IT infrastructure, websites, and applications. With its extensive expertise, the company assists businesses in overcoming specific IT challenges or optimizing their existing infrastructure in terms of continuity, availability, security, and cost...

  • Data Operations Team Lead

    3 semanas atrás

    Lisboa, Lisboa, Portugal Veeva Systems Tempo inteiro

    Company OverviewVeeva Systems is a pioneering organization in industry cloud, driving innovation to bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we have surpassed $2B in revenue and continue to grow exponentially. Our values are at the heart of Veeva: Do the Right Thing, Customer Success, Employee Success, and...