Technical Escalation Support Iot

About the JobWe are looking for a highly skilled Senior Escalation Engineer to join our team at Cloudflare. As a Senior Escalation Engineer, you will be responsible for performing deep, technical troubleshooting for complex, escalated issues. You will own the customer escalation process and work with various Product and Engineering teams to identify product...

IoT Support Engineer At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential.From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide...

IoT Support Engineer At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide...

**Description**: **Main Tasks and Responsibilities**: Customer Resolution: - Acts as a primary contact for moderate to highly complex (eg. longer running issues or more sensitive issues) escalation issues for customers. Collaborate with various internal and external teams to resolve customer issues. Communicate with customers to understand their issue and...

**Overview***: We are seeking a highly skilled and experienced Escalation Manager to join our dynamic team. The Escalation Manager will act as the key liaison between our Customer Success Managers (CSMs) and the Engineering and Product teams. The primary responsibility of this role is to manage and resolve complex customer issues that require advanced...

Job Description:We are seeking a highly skilled Senior Escalation Engineer to join our team at Cloudflare. As a key member of our Customer Support team, you will be responsible for providing deep, technical troubleshooting for complex, escalated issues.About the Role:The Senior Escalation Engineer will own the customer escalation process and work closely...

Explore our latest thought leadership, ideas, and insights on the issues that are shaping the future of business and society.Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Discover our portfolio – constantly evolving to keep pace with the ever-changing needs of our clients.Become part of a diverse...

Explore our latest thought leadership, ideas, and insights on the issues that are shaping the future of business and society.Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Discover our portfolio – constantly evolving to keep pace with the ever-changing needs of our clients.Become part of a diverse...

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding...

OverviewMicrosoft's Customer Experience & Success (CE&S) organization is a global team of over 18,000 employees responsible for delivering exceptional customer experiences. As a Senior Technical Support Manager, you will play a critical role in building trust and confidence with our customers through seamless support experiences.Within CE&S, the Customer...

OverviewAs a Senior Support Escalation Engineer at Microsoft, you will be part of the Customer Service & Support (CSS) organization, which builds trust and confidence for every person and organization through delivering a seamless support experience. Within CSS, our Digital Transformation Platform (DTP) group delivers world-class support for our global...

At Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology, we are seeking an experienced IoT Support Engineer to join our team. This exciting opportunity is based in Lisbon, Portugal.As an IoT Support Engineer, you will play a critical role in understanding how our IoT solutions...

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding...

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding...

About Vodafone IoT">Vodafone Internet of Things (IoT) is the world's leading IoT Managed Connectivity provider, positioned in the Magic Quadrant for eight consecutive years.">Our Global Data Service Platform (GDSP) supports over 170 million IoT connections, connecting millions of devices and vehicles.">You will be part of an engineering team responsible for...

Job OverviewMicrsoft is looking for a skilled Technical Support Specialist to join our Customer Experience & Success organization. As a Technical Support Specialist, you will play a critical role in delivering seamless support experiences to our global customers.With over 18,000 employees worldwide, our organization is responsible for the strategy, design,...

**Responsibilities**: As an Partner Technical Advisor (PTA), you will be an important member of the Customer Service and Support (CSS) Data and AI Support Team and a virtual member of the Cognitive Services (Azure OpenAI) & AML Product Group. You will have the following key responsibilities: - Technically Manage a team of 20 support engineers from Delivery...

Bosch Service Solutions is focused on delivering innovative solutions for companies and their customers.As a Technical Support Specialist, your contribution will be crucial in:Responding to calls, emails, and common requests for technical 1st level support.Analysing technical problems and providing technical assistance to customers via phone, email, or...

IoT Support Engineer Role OverviewWe are seeking a highly skilled IoT Support Engineer to join our team at Capgemini Engineering. The ideal candidate will have a strong background in systems maintenance, cloud architecture, software development, and data collecting.Job Responsibilities:Work on IoT projects focused on devices and edge devices provisioning,...

Akurateco is a payment orchestration & white-label payment gateway software provider, a fully brandable solution with 250+ integrated payment providers worldwide allowing users to own a ready-to-use PCI DSS payment gateway and manage multiple payment channels in one single place.We're expanding our team and looking for a Technical Support...