Technical Support Specialist

Há 1 mês


Lisboa, Lisboa, Portugal Bosch Group Tempo inteiro

Bosch Service Solutions is focused on delivering innovative solutions for companies and their customers.

As a Technical Support Specialist, your contribution will be crucial in:

  1. Responding to calls, emails, and common requests for technical 1st level support.
  2. Analysing technical problems and providing technical assistance to customers via phone, email, or chat.
  3. Following defined work instructions and escalation processes for all possible types of incidents.

You will be working with a diverse team of around 300 associates and 15 nationalities, focusing on sales, marketing, communication, training, and nearshoring services.

Key requirements:

  • Technical education in IT systems or experience and advanced knowledge in hardware and software support topics.
  • Professional experience in a customer-facing position would be an advantage.
  • Languages: Italian (C1) and English (B2) are required, with additional European languages a plus.

We offer:

  • Challenges in an international environment.
  • Career opportunities in one of the best companies in the world.
  • Flexible hours.
  • Medical services.
  • Discounts for employees.
  • Sports and health-related activities.

Join Bosch and be part of a dynamic team that shapes the future of technology and innovation.


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