Customer Support in Italian for a Famous Airline
Há 6 dias
Do you want to work for the famous Airline in sunny Lisbon?
We are looking for an Italian-Speaking talents
- starting date: 24.08
- work in the modern office in the center of Lisbon(Oriente) from **Monday to Friday 7.30 a.m. to 5.30 p.m**
**Company**:
Our client is a famous low-cost European point-to-point airline and is one of the largest airlines in the world, with 308 aircraft, operating 927 routes across 34 countries and 153 airports.
**Daily activities**:
- Provide the excellent service in booking management in Italian (bookings, clarifying doubts, making changes/rescheduling or upgrading the journey, explaining the client demands with Airport services)
- Assist clients via inbound calls and/or chat in the after-sales process by answering inquiries regarding the reservations and attending to potential requests.
- Manage the reservations back-office (ticket issuing, modification, and cancellation of reservations).
- Maintain solid customer relationships by handling their questions and concerns with speed and professionalism
**Our expectations**:
- You speak Italian in proficiency
- You speak English - at least B2 level
- You live in Lisbon or you are ready to relocate there
**We offer you**:
- **Starting date: 24.08**:
- Competitive salary and remuneration system (incl. meal allowance) - you have a total of €1050 - €1300 gross x12 months:
- 1050€ gross x 12 months or 900€ gross x 14 months,
- up to 100€ gross performance bonus
- 7,23€ NET/day meal voucher
- Employment contract limited to 6 months, then option to extend it indefinitely
- Training at the beginning of work - previous experience is not required
- Working time frames**:Monday to Friday 7.30 a.m. to 5.30 p.m**:
- Work in our modern office in the center of Lisbon
- Relocation package: flight ticket reimbursement(after 6 months) + accommodation in a company-owned apartment
Contratto di lavoro: Tempo pieno
Stipendio: 1.050,00€ - 1.300,00€ al mese
Possibilità di pendolarismo/trasferimento:
- Lisboa, Distrito de Lisboa: Poter raggiungere agevolmente la sede lavorativa o avere intenzione di trasferirsi prima di iniziare il lavoro (Obbligatorio)
Domande di preselezione:
- Your current place of residence:
- Are you ready to start working on 24.08?
Lingua:
- italiano min C2 (Obbligatorio)
- inglese min B2 (Obbligatorio)
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