Owner Services Account Manager

3 semanas atrás

Oeiras, Portugal EJME (Portugal) Aircraft Management, Lda. Tempo inteiro

Company: EJME (Portugal) Aircraft Management, Lda.- Area of Interest: Owner Services- Location: Paço de Arcos, PT, 2774-550- Req ID: 8547**Purpose of Position**:
Interact with EJME Owners, NetJets Owners and Charter Clients concerning flight reservations, daily flight management and general enquiries, being the first point of contact between customers and EJME/NetJets, to provide customers with an uncompromisingly efficient, prompt, consultative and personalised interface, in order to deliver a unique experience and to continuously increase their satisfaction.

**Tasks and Responsibilities**:

- Handle the travel needs of allocated Owners, from the owner's first contact to the actual flight following (during business hours), to the post flight follow-up, to provide them with a centralized point of contact and a unique and personalized approach, guaranteeing that Owner needs are anticipated, met and exceeded and that a service of excellence is delivered;
- Provide information to Owners regarding airports, restrictions, aircraft performance, documents required for travel and other details in order to deliver an uncompromisingly and efficient level of service;
- Load the flight details of new reservations and changes accurately and promptly into the reservations system (IJET/ETM) in order to guarantee that all relevant departments have the correct and necessary data to fulfil the Owners & Charter clients requests, providing high quality customer service;
- Guarantee the flight’s feasibility, by checking information in the reservation system, in order to promptly send the flight confirmation to Owners, delivering a high standard of service;
- Coordinate with Owner and the Maintenance Department for EJME aircraft and the aircraft Owner, to schedule the most suitable time for scheduled and non-scheduled maintenance options in order to ensure minimum flight schedule disruption due to aircraft maintenance tasks;
- Liaise with Crew Members regarding Owner and Charter flights; liaise with Managed aircraft Owners regarding charter flights or NJE subcontracted flights on their aircraft;
- Book, change and oversee charter flights on non-EJME aircraft (provide support to the FLYEJME Team);

**Education**:

- Bachelor's in Aviation or Tourism

**Certifications and Licenses**:
**Years of Experience**:

- Not Specified

**Core Competencies**:

- Adaptability
Collaboration
Curiosity
Service-Oriented
Strives for Positive Results

**Knowledge, Skills, Abilities and Other (KSAOs)**:

- University degree preferred with an emphasis in business, aviation or social science;
- Experience in customer-facing or call centre environment, preferably in aviation industry;
- Proficiency in Business English (written and spoken), additional languages are a plus, with a proven ability to proficiently manage complex follow-ups, both written and verbal;
- Proficiency in MS Office.

  • (Senior) Key Account Manager

    4 semanas atrás

    Oeiras, Portugal IQVIA Tempo inteiro

    Are you passionate about building strong client relationships and driving business growth? Do you thrive in a dynamic environment where you can make a significant impact? Look no further! We’re seeking a Client Relationship Manager to join our team at IQVIA in the role of (Senior) Key Account Manager - Healthcare. **Your Role** As a **(Senior) Key...

  • Credit Controller

    Há 1 mês

    Oeiras, Portugal NetJets Europe Tempo inteiro

    **Purpose of Position**: Responsible for assigned Owner accounts ensuring funds are collected, accounts reconciled, and Owner queries resolved in a timely manner and ensuring that all collection targets are met to facilitate the successful and smooth running of the Credit Control department and its functions internally and externally. **Tasks and...

  • Junior Account Manager

    4 semanas atrás

    Oeiras, Portugal Logicalis Tempo inteiro

    Job Snapshot **Employee Type**: - Full-Time **Location**: Oeiras**Job Type**: - Management **Experience**: - Not Specified **Date Posted**: - 8/9/2023 **Job Description**: - Porquê escolher a Logicalis?**Acerca da Logicalis** **A Logicalis é um Global IT Solutions & Digital Services Provider que acelera a transformação digital dos seus...

  • Sales / Customer Service

    2 semanas atrás

    Oeiras, Portugal tesa Tempo inteiro

    What you will do Join our dynamic and innovative team at tesa, a global leader in adhesive solutions. With a strong presence in Europe, we are committed to delivering exceptional products and services to our customers. We are seeking a motivated individual to support our Regional Key Account Management team. This position offers the chance to work closely...

  • Accounts Payable Technician

    Há 1 mês

    Oeiras, Portugal NetJets Europe Tempo inteiro

    **Purpose of Position**: Receive, scan, validate and process vendor´s invoices related directly to operational activities into the Accounts Payable systems, liaising with vendors on invoice issues to provide accurate and timely data to enable vendor payment approvals according to company policy and procedures. **Tasks and Responsibilities**: - Vendor...

  • Accounts Payable Technician Temp

    Há 1 mês

    Oeiras, Portugal NetJets Europe Tempo inteiro

    **Purpose of Position**: Receive, scan, validate and process vendor´s invoices related directly to operational activities into the Accounts Payable systems, liaising with vendors on invoice issues to provide accurate and timely data to enable vendor payment approvals according to company policy and procedures. **Tasks and Responsibilities**: - Vendor...

  • Is Product Owner Consumer Portal

    Há 1 mês

    Oeiras, Portugal ABB Tempo inteiro

    **IS Product Owner Consumer Portal**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...

  • Treasury Accountant

    4 semanas atrás

    Oeiras, Portugal NetJets Europe Tempo inteiro

    **Purpose of Position**: Perform daily operations of cash management regarding Owners payments such as identifying and correctly allocating cash receipts, preparing bank reconciliations, maintaining and updating a filling system, to ensure that daily cash operations are effectively accomplished. **Tasks and Responsibilities**: - Create client accounts...

  • Gestor Comercial/Key Account Manager

    2 semanas atrás

    Oeiras, Portugal Huork.com Tempo inteiro

    Gestor Comercial/Key Account Manager Local: Oeiras Descrição de funções: - Apresentação e promoção de soluções na área da cibersegurança distribuídas pela DigitalSkills, a potenciais clientes e revendedores; - Estruturação e implementação do modelo de vendas de cada solução; - Ajuda no estabelecimento de campanhas de marketing...

  • Accounts Receivable Specialist

    Há 1 mês

    Oeiras, Portugal GIGROUP Tempo inteiro

    We are recruiting for the Shared Services Center of a multinational, leader in the global food retail sector. They are currently looking to strengthen their team with an **Accounts Receivable Specialist for the Bulgarian Market **(M/F) for the region of** Linda-a-Velha, Oeiras, Lisbon.** **Main responsibilities**: - Manage customer/account queries to...

  • Accounts Receivable Specialist

    4 semanas atrás

    Oeiras, Portugal GIGROUP Tempo inteiro

    We are recruiting for the Shared Services Center of a multinational, leader in the global food retail sector. They are currently looking to strengthen their team with an **Accounts Receivable Specialist for the Greek Market **(M/F) for the region of** Linda-a-Velha, Oeiras, Lisbon.** **Main responsibilities**: - Manage customer/account queries to ensure...

  • Accounts Receivable Specialist

    4 semanas atrás

    Oeiras, Portugal GIGROUP Tempo inteiro

    We are recruiting for the Shared Services Center of a multinational, leader in the global food retail sector. They are currently looking to strengthen their team with an **Accounts Receivable Specialist for the Slovak Market **(M/F) for the region of** Linda-a-Velha, Oeiras, Lisbon.** **Main responsibilities**: - Manage customer/account queries to ensure...

  • Accounts Receivable Specialist

    4 semanas atrás

    Oeiras, Portugal GIGROUP Tempo inteiro

    We are recruiting for the Shared Services Center of a multinational, leader in the global food retail sector. They are currently looking to strengthen their team with an **Accounts Receivable Specialist for the Czech Market **(M/F) for the region of** Linda-a-Velha, Oeiras, Lisbon.** **Main responsibilities**: - Manage customer/account queries to ensure...

  • Accounts Receivable Specialist

    4 semanas atrás

    Oeiras, Portugal GIGROUP Tempo inteiro

    We are recruiting for the Shared Services Center of a multinational, leader in the global food retail sector. They are currently looking to strengthen their team with an **Accounts Receivable Specialist for the Hungarian Market **(M/F) for the region of** Linda-a-Velha, Oeiras, Lisbon.** **Main responsibilities**: - Manage customer/account queries to...

  • Accounts Receivable Specialist

    4 semanas atrás

    Oeiras, Portugal GIGROUP Tempo inteiro

    We are recruiting for the Shared Services Center of a multinational, leader in the global food retail sector. They are currently looking to strengthen their team with an **Accounts Receivable Specialist for the Polish Market **(M/F) for the region of** Linda-a-Velha, Oeiras, Lisbon.** **Main responsibilities**: - Manage customer/account queries to ensure...

  • Accounts Receivable Specialist

    4 semanas atrás

    Oeiras, Portugal GIGROUP Tempo inteiro

    We are recruiting for the Shared Services Center of a multinational, leader in the global food retail sector. They are currently looking to strengthen their team with an **Accounts Receivable Specialist for the French Market **(M/F) for the region of** Linda-a-Velha, Oeiras, Lisbon.** **Main responsibilities**: - Manage customer/account queries to ensure...

  • Accounts Receivable Specialist

    4 semanas atrás

    Oeiras, Portugal GIGROUP Tempo inteiro

    We are recruiting for the Shared Services Center of a multinational, leader in the global food retail sector. They are currently looking to strengthen their team with an **Accounts Receivable Specialist - Swedish Speaker for the Nordic Market (M/F) **for the region of** Linda-a-Velha, Oeiras, Lisbon.** **Main responsibilities**: - Manage customer/account...

  • Gestor Comercial/Key Account Manager

    1 semana atrás

    Oeiras, Portugal Huork.com Tempo inteiro

    Gestor Comercial/Key Account Manager Local: OeirasDescrição de funções:- Apresentação e promoção de soluções na área da cibersegurança distribuídas pela DigitalSkills, a potenciais clientes e revendedores- Estruturação e implementação do modelo de vendas de cada solução- Ajuda no estabelecimento de campanhas de marketing promocional das...

  • Nestlé: Accounts Receivable Specialist

    4 semanas atrás

    Oeiras, Portugal GIGROUP Tempo inteiro

    We are recruiting for the Shared Services Center of a multinational, leader in the global food retail sector: Nestlé Business Services. They are currently looking to strengthen their team with a **Cash Collection Specialist for the German Market **(M/F) for the region of** Linda-a-Velha, Oeiras, Lisbon.** **Main responsibilities**: - Manage...

  • Translation Project Manager

    4 semanas atrás

    Oeiras, Portugal Acolad Tempo inteiro

    Paço de Arcos, Lisbon, Portugal - Language Services - Full-time **Description**: **Acolad is an international leader in language and content solutions, services and technologies. Represented by the brands Acolad, TextMaster and Ubiqus, the group is present in 25 countries and has a network of over 2,500 internal experts worldwide and +20,000 external...