System Expert
2 meses atrás
**¿Dónde trabajarás?**:
Multinational company in Maia, Porto.
**¿Qué harás?**:
- Monitor, support, and train operational users for main systems/tools used at the Center
- Manage systems testing programs or projects
- Test the existing systems (namely SAP, WebShop, Salesforce, etc) and set up systems improvements (build URS)
- Train users on new releases when applicable
- Answer requests for support assess possible root causes and troubleshoot the process. Communicates actively with IT/Global departments if the situation is not solved
- Establishes work priorities and work plans according to the priority or focus areas
- Interface with Coordinators/supervisors, Process Improvement, Process Owners, and Stakeholders in the retained organization, to support the team’s needs, but also to provide improvement ideas and run small projects
- Gathers information or needs from different workstreams, identifies alternatives, and Implement Improvements
- Support solutions for and together with the business that have an impact on the processes
- Assist process owners in the preparation and ongoing maintenance of process documentation—Engage with all colleagues and stakeholders involved in a project/testing. The Systems Expert organizes and runs system improvement projects (planning, testing, documentation, defining resources), or supports the project manager on certain activities around larger projects
**¿A quién buscamos?**:
- You consider yourself with a strong communication and presentation skills
- You are focus in the results and you have ability to track and monitor progress against plan; strong influence and impact: good expertise in performance management and team motivation
- You have analytical skills to report on activity and progress
- You are organized, adaptable individual with effective time management and prioritization skills
- Able to operate within a complex matrix organization
**¿Qué ofrecemos?**:
Competitive salary + benefits;
Hybrid system in the company;
Possibility of growing and career development;
**¿Necesitas + info?**:
Elena Charle- (+34) 932 31 00 00 ext 121
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