Customer Delight for Social Media

3 semanas atrás

Lisboa, Portugal World Talent Selection Tempo inteiro

World Talent Selection is an International Recruitment company based in Portugal. We specialize in recruiting Talent in the areas of Customer Service, Tourism and Secretariat in several markets.
- We Talent Spirit _

You are Turkish speaker and you are a Social Media addict? We are recruiting Customer Delight for Social Media - Turkish speaking to Lisbon in Portugal

**Your working day**:

- Support and expand the self-serve advertising base for SMB clients in the online and digital advertising domain;
- Provide pre and post-sales support for all self-service products;
- Provide product and tool support to enhance clients’ experience;
- Identify trends and solve problems facing multiple SMB clients;
- Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions.
- Provide vital product insights and feedback from customers to engineering.

**What you need to know to have a chance of getting this job**:

- Fluent in Turkish & good English
- Great communication
- Aptitude for problem-solving
- Excellent communication skills: verbal, written, listening skills
- High school diploma or equivalent (mandatory)
- Valid work permit in Portugal

**You will benefit**:

- 12-month renewable contract
- Work in office in sunny Lisbon
- Initial training during 3 weeks
- Work schedule : Monday to Sunday between 7am to 10pm // 8h per day with 2 days off per week // Rotating shift & Days off
- Private Heathcare & Dentalcare from contract signature
- Stable work and career progression;
- Great activities
- Airport Pick-up
- Flight refund after 9 month in the company
- Accommodation in a room in a flat shared with others employees
- Starting date : 2024, May 06th_

**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: 1,000.00€ - 1,450.00€ per month

Application Question(s):

- Availability to start on May, 05th

**Education**:

- High school or equivalent (required)

**Experience**:

- Customer Support: 1 year (preferred)

**Language**:

- English B2 minimum (required)
- Turkish fluent (required)

License/Certification:

- EU Citizen / Work permit in Portugal (required)

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