Customer Service Representative

3 semanas atrás

Lisboa, Portugal Cluster OS Limited Tempo inteiro

**Are you ready for new opportunities? New challenges and fair work conditions? Consider Us**

We are looking for dynamic and passionate individuals, fluent in Danish, to join our team, provide an amazing experience for all our clients and ensure a positive workplace environment. Do you feel ambitious and capable of growing with Cluster? We would be happy to hear from you

**ABOUT YOUR ROLE**:
Be a team player and contribute to a positive work environment

Ensure an exceptional customer relationship and customer experience throughout the entire customer journey.

You will be the point of contact for inquiries related to pre

Build a sustainable and mutually beneficial relationship between customers and the brand you represent.

**WHAT WE EXPECT FROM YOU**

Fluent Danish speaker.
Knowledge of English level C1 (to ensure you are up to date with training and communication between departments and employees).
Excellent communication skills and ability to work well in a team.
Positive attitude and willingness to perform additional tasks.
Customer satisfaction orientation and proactivity.
Ability to deliver results independently and in often ad hoc situations.
Ambitious to engage with other team members and share experiences.
Well organized, valuing good work ethic and acting with integrity in every situation.
Demonstrate reliability and trustworthiness.

**WHAT YOU CAN EXPECT FROM US**

Fully paid onboarding period (one month).
Professional career progression and support throughout your career development.
A multicultural and diverse environment with an excellent working environment.
Team building activities organized by Cluster and/or its team members.
Competitive salary package for entry level (includes transportation allowance and work from home allowance, if applicable).
Salary paid in twelve months.
All necessary equipment will be provided by the company.
Private medical insurance will be provided (after completion of probationary period).
Location: Lisbon

**Job Types**: Full Time, Permanent, Non-Fixed Term Employment Contract.

Start date: Frequently hiring

**Salary**: 1.645,00€ monthly gross (excluding performance bonus and/or other benefits)

**ABOUT US**:
Cluster is a dynamic company with a bold ambition. From our humble beginnings in 2020 with just two employees, we've grown to a team of over 400 professionals operating in Lisbon, Barcelona, and several European markets including Italy, Denmark, Sweden, Germany, Spain, France, Belgium, Switzerland, the Netherlands, and Portugal.

Our success is driven by our team, who we consider the backbone of our company. At Cluster, we value our team members' growth and aim to provide opportunities for them to succeed. We maintain our close-knit team culture as we welcome new members to our team.

At Cluster, you are more than an employee - you are a valuable team member contributing to our collective success. We are committed to empowering our team to reach their full potential and grow both personally and professionally.

**Job Types**: Full-time, Contract, Permanent

**Salary**: 1,645.00€ per month

Application Question(s):

- Notice Period of current employer?

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Communicative level of English (required)
- Fluently Danish (required)

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