IT Technical Support

2 semanas atrás

Portugal Hexa Consulting Tempo inteiro

We are looking for a Technical Support Specialist who is willing to relocate to join our Client's team in Brussels, Belgium.

At Hexa Consulting, we're more than an IT consulting company — we're a place where tech talent grows. Based in Portugal, we value transparency and a people-first approach, helping professionals take their next big step in IT. Our mission is to build strong connections and support the growth of every team member. With projects in Nearshore, Time & Material, Service Management, and Tech Academies, you'll find opportunities to learn, innovate, and advance your career.

Eligibility:

- Candidate must have resided in Portugal for at least the past 5 years.
- Portuguese citizenship is mandatory.
- Candidate must be prepared to obtain EU security clearance upon accepting the job offer (with Hexa coordination).

Key Responsibilities:

- Provide first and second level support for end-user ICT assets.
- Conduct equipment testing before and after delivery; document serviceability status.
- Perform device staging using Microsoft Configuration Manager (MCM) and other relevant tools.
- Enroll and distribute staged devices to end users.
- Update inventory databases and maintain accurate asset records.
- Investigate and resolve technical issues methodically and efficiently.
- Maintain a strong working knowledge of deployed technologies, hardware, and tools.
- Support incident and complaint management, configuration and asset management (SACM), and change management activities.
- Provide technical support on-site.
- Participate in weekly sprint cycles, with deliverables defined during sprint planning.

Required Qualifications:

Education & Experience:

- Higher vocational training in a relevant IT discipline with at least 2 years of post-related experience;
- OR secondary education with a minimum of 4 years of relevant technical experience.

Essential Skills:

- Proficiency with Microsoft Configuration Manager (MCM) or similar ICT service management tools.
- Strong knowledge of Windows operating systems and common desktop applications (MS Office, Adobe, etc.).
- Good understanding of IT hardware, peripherals, and support equipment.
- Solid knowledge of computer networking in a Microsoft Windows environment.

Desirable:

- Microsoft Certified Desktop Support Technician (MCDST) certification.
- ITIL certification, particularly in Service Operations.
- Prior experience working in an international/military/civilian mixed environment.

Why Join Us?

- Employment: Indefinite Contract from the start.
- Relocation Support: Great relocation package.
- Health Insurance: Comprehensive coverage for your well-being.
- Hybrid Work Model: Applicable where feasible.
- Continuous Learning: Access to a Udemy Business subscription with thousands of workshops and courses.

If you meet the above criteria and are ready for an exciting opportunity in a dynamic environment, submit your CV

  • IT Technical Support

    3 semanas atrás

    Portugal Hexa Consulting Tempo inteiro

    We are looking for a Technical Support Specialist who is willing to relocate to join our Client’s team in Brussels, Belgium. At Hexa Consulting, we’re more than an IT consulting company — we’re a place where tech talent grows. Based in Portugal, we value transparency and a people-first approach, helping professionals take their next big step in IT....

  • IT Technical Support

    3 semanas atrás

    Portugal Hexa Consulting Tempo inteiro

    We are looking for a Technical Support Specialist who is willing to relocate to join our Client’s team in Brussels, Belgium. At Hexa Consulting, we’re more than an IT consulting company — we’re a place where tech talent grows. Based in Portugal, we value transparency and a people-first approach, helping professionals take their next big step in IT....

  • French speaker it application support

    2 semanas atrás

    Portugal KCS IT Tempo inteiro

    We're looking for the special, unique and amazing YOU! @KCS IT, we look for the ones that stands out, for those that always wants to be better and fight for it, and for those who has the same values that we do: dedication, energy, integrity, transparency, flexibility, trust, honesty, hard work, proactivity, team work. At KCS we stand for equality and value...

  • Gaming Console

    1 semana atrás

    Portugal HRM Institute for RealRec Tempo inteiro

    We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be signing the contract directly with the Portuguese employer. - You will work in Lisbon, Portugal - Recruitment Process:...

  • Gaming Console

    Há 2 dias

    Portugal HRM Institute for RealRec Tempo inteiro

    You will work in Lisbon, Portugal - Recruitment Process: Easy online recruitment process (phone call interview) We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. **About the...

  • Gaming Console

    Há 5 dias

    Portugal HRM Institute for RealRec Tempo inteiro

    You will work in Lisbon, Portugal - Recruitment Process: Easy online recruitment process (phone call interview) We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. **About the...

  • IT Support Level 2

    2 semanas atrás

    Portugal QUANTEAM - Portugal (RAINBOW PARTNERS Group) Tempo inteiro

    Who are we? As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in the fields of Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 980 expert consultants, representing 35 different nationalities, collaborates across 12 international offices:...

  • Hardware Technical Customer Support Dutch Speaker- Hybrid

    1 semana atrás

    Portugal HCLTech Tempo inteiro

    **Hardware Technical Customer Support Dutch Speaker - Hybrid** m Lisbon, Portugal (hybrid) / Full-Time We are HCLTech, one of the fastest-growing large tech companies in the world and home to 220,000 people across 60 countries. We supercharge progress through industry-leading capabilities centered around Digital, Engineering, Cloud, and AI. Our diverse,...

  • Search Engine

    Há 2 dias

    Portugal HRM Institute for RealRec Tempo inteiro

    **3000 Euro Welcome Bonus**: - You will work in **Lisbon**, **Portugal**: - **Recruitment Process**: Easy online recruitment process (phone call interview) - **No Experience Needed**: Previous experience is not required. What matters are your language skills and willingness to learn new things! We are recruiting on behalf of our client - a world’s leading...

  • Calypso Technical Support Engineer

    3 semanas atrás

    Portugal We Are META Tempo inteiro

    We're Hiring: Calypso Technical Support Engineer — Rhino, are you out there? At WE ARE META, we connect Rhinos to projects where they can truly shine. If you are looking for growth, balance, and a team that truly supports you, this is the place for you. After all, we are experts at transforming raw talent into unstoppable force. Why you'll love being...