Technical Advisor for Enterprise Solutions

4 semanas atrás


Lisboa, Lisboa, Portugal Eugenia Talent Tempo inteiro

About Eugenia Talent

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Eugenia Talent is a leading provider of customer service solutions. We partner with innovative companies to deliver exceptional support experiences.

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Job Description:

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We are seeking a skilled Technical Customer Advisor to join our team. As a key member of our support team, you will be responsible for providing top-notch assistance to customers in resolving technical issues related to our clients' products and services.

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Key Responsibilities:

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  • ">
  • Resolve technical problems associated with products or services via phone, email, or other channels">
  • Assist clients with genuine care and professionalism">
  • Identify and propose solutions for technical issues">
  • Provide excellent customer service, ensuring client satisfaction after interactions">
  • Gather relevant information into the system and maintain high service standards">
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Requirements:

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To succeed in this role, you must have excellent communication skills in German and fluency in English. Experience in customer support and working with CRM systems is an advantage. You should also be a genuine caregiver with strong multitasking, proactive, and time management skills.

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The Process:

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  1. ">
  2. Submit your application with an updated CV">
  3. Get a call from our Recruitment Specialist">
  4. Start your interview process">
  5. Get selected">
  6. Begin your journey">


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