Microsoft Customer Insights Specialist
Há 6 dias
Expleo is a trusted partner for your innovation journey. As a global engineering, technology and consulting service provider, we are ideally positioned to help you achieve your ambitions and future-proof your business. With a smart blend of bold thinking and reliable execution, we're able to fast-track innovation through each step of your value chain.
We are strategically positioned to build value, with a global footprint across 30 countries. We are as global and local as you need us to be, with strong best-in-class pan-European technological centres and unique best-shoring capabilities.
We leverage a network of high value-adding affiliates in consulting and industrial excellence, and leading partners across multiple sectors to provide you with the most comprehensive services and solutions in an ever-changing environment.
Responsibilities
1. Support the configuration, customization and use of functionalities such as unified profile creation, customer segmentation and behaviour analysis.
2. Use advanced analysis tools to extract valuable insights into customer behavior, predict trends and identify opportunities based on large volumes of data on the platform.
3. Support customer segmentation, using Customer Insights' advanced segmentation capabilities to identify and classify customers according to different criteria (demographic, behavioral, transactional, etc.).
4. Developing a testing strategy for projects that apply/transfer data to Customer Insights and documenting them, supporting their hands-on execution.
Essential Skills
1. At least 2 years' experience in a similar role.
2. Solid knowledge of Big Data and advanced analysis.
3. Strong knowledge of Power BI, Microsoft Dynamics and Microsoft Dataverse.
4. Familiarity with the Azure ecosystem and Power Platform tools.
5. Good knowledge of English.
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