Application Support Specialist
4 semanas atrás
We are looking for an Application Support Analyst (Level 2) to provide operational and technical support to e‑commerce related business applications. The role involves troubleshooting, incident management, functional fixes, and collaboration with development and infrastructure teams to ensure system stability and continuous improvement.
Responsibilities
- Provide Level 2 application support to internal users and resolve queries efficiently.
- Investigate and resolve issues related to incorrect data and system performance.
- Conduct root‑cause analysis and implement preventive solutions.
- Manage changes: plan, test, and deploy functional fixes and enhancements.
- Maintain and improve existing business processes and system configurations.
- Document recurring incidents and maintain a structured knowledge base.
- Coordinate with developers to address business‑raised issues and ensure timely resolution.
- Prepare environments for new releases and oversee pre‑production testing.
- Support critical Tier 1 systems and overnight processes, ensuring operational continuity.
Technical Skills
- Strong experience with Linux/UNIX & Windows Systems.
- Experience with Dynatrace and job schedulers ($Universe/Univiewer or similar).
- Proficiency in SQL/Oracle.
- Good knowledge of Python and scripting languages.
Senior Level
Mid‑Senior level
Employment Type
Contract
Job Function
Consulting
Industry
IT Services and IT Consulting
Location
Lisbon, Portugal
#J-18808-Ljbffr
-
Localization Application Support Specialist
4 semanas atrás
Lisboa, Portugal TransPerfect Tempo inteiroJoin to apply for the Localization Application Support Specialist role at TransPerfect Get AI-powered advice on this job and more exclusive features. We’re hiring a Senior Technical Support Specialist to play a key role in supporting our enterprise clients and scaling internal support operations. You'll manage advanced tickets, configure and optimize...
-
Application Support Specialist
3 semanas atrás
lisboa, Portugal Neotalent Conclusion Tempo inteiroWho are we: Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital...
-
Application Support Specialist
3 semanas atrás
lisboa, Portugal Inetum Tempo inteiroCompany Description Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good. Present in 19 countries with...
-
Application Support Specialist
1 semana atrás
Lisboa, Lisboa, Portugal Inetum Tempo inteiroDescripción de la empresaInetum is a European leader in digital services. Inetum's team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum's solutions aim at contributing to its clients' performance and innovation as well as the common good. Present in 19 countries with...
-
Application Support Specialist
1 semana atrás
Lisboa, Portugal askblue Tempo inteiroConhece a **askblue**? Nascemos em 2013, e prestamos serviços na área de tecnologias da informação. Estamos à procura de um **Application Support Specialist** para se juntar à nossa equipa em **Lisboa**, em regime hibrido. **Requisitos**: - 2 Anos de experiência, suporte funcional aplicações de Salesforce; - Experiência em gestão de serviço...
-
Application Support Specialist
Há 4 dias
Lisboa, Portugal Werfen Tempo inteiro**Job Information**: - Number - WEBWW-2025-000050 - Job function - Other - Job type - Full-time - Location - Lisboa - Country - Portugal **About the Position**: **Introduction**: Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute...
-
Application Support Specialist
Há 2 dias
Lisboa, Portugal askblue Tempo inteiroConhece a askblue? Nascemos em 2013, e prestamos serviços na área de tecnologias da informação. Estamos à procura de um Application Support Specialist para se juntar à nossa equipa em Lisboa, em regime hibrido. Requisitos: 2 Anos de experiência, suporte funcional aplicações de Salesforce; Experiência em gestão de serviço com entidades externas;...
-
Application Support
1 semana atrás
Lisboa, Portugal Inetum Tempo inteiroCompany Description Inetum is a leading global IT services company, dedicated to providing innovative solutions to our clients. We are committed to fostering an environment that values diversity, where creativity and collaboration thrive. We are present in 19 countries and have more than 28,000 employees worldwide. If you are looking for a dynamic,...
-
Application Support
1 semana atrás
Lisboa, Lisboa, Portugal Inetum Tempo inteiroCompany Description Inetum is a leading global IT services company, dedicated to providing innovative solutions to our clients. We are committed to fostering an environment that values diversity, where creativity and collaboration thrive. We are present in 19 countries and have more than 28,000 employees worldwide.If you are looking for a dynamic,...
-
Application Support
3 semanas atrás
lisboa, Portugal Neotalent Conclusion Tempo inteiroWho are we: Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital...