Technical Account Manager
Há 3 dias
What does ClearOps do and why is what we do so important?
Well, we keep the world of machinery moving.
How? By connecting supply chains and harnessing the power of data in a never seen way. We believe that the flow of goods depends on the flow of data, which is why we connect thousands of machine manufacturers and dealers and bazillions of machines on our platform, centralize their aftersales relevant data and make sure parts and services are available whenever, and wherever they're needed.
ClearOps is looking for a skilled Senior Technical Account manager to join our team. As a Senior Technical Account Manager, you will be the strategic liaison between our valued customers and internal teams. You'll leverage your technical expertise to provide high-level support, drive customer satisfaction, and contribute to the overall success of our accounts.
Your profile
Key Responsibilities
1. Serve as the primary technical advisor for key accounts, understanding their unique challenges and business objectives
2. Collaborate cross-functionally with Product, Success, Engineering, and Implementations teams in a fast-paced environment
3. Translate customer feedback into actionable enhancement requests, articulating business value and problem statements
4. Maintain strong relationships with OEM customer Planner teams through regular, proactive communication
5. Provide expert technical support, troubleshooting complex issues and delivering innovative solutions
6. Implement proactive account management strategies to ensure long-term customer satisfaction and prevent potential issues
Required Qualifications
1. Master's or Bachelor's degree in Computer Science or related Engineering field
2. 3+ years of experience in customer-facing technical roles (e.g., Customer Success, Technical Account Management, Technical Support)
3. Proficiency in SQL and experience with databases
4. Exceptional problem-solving abilities and communication skills
5. Fluency in English
6. Proven ability to translate technical concepts into business value for clients
7. Experience with JIRA
8. Strong organizational skills with a focus on documentation and process improvement
Bonus Skills & Competencies
1. Experience with ticketing systems (e.g., Zendesk, Salesforce, Microsoft Dynamics 365)
2. Domain knowledge in Supply Chain Analytics and Planning
3. Familiarity with software development lifecycle, Agile methodologies, and Scrum best practices
Why us?
Make a Significant Impact on Global Industry
At ClearOps, your work directly influences the backbone of the global economy:
1. Revolutionizing Machine Operations: We're at the forefront of ensuring seamless operation of critical machinery across automotive, agriculture, and construction sectors. By minimizing costly downtime, we're driving efficiency on a global scale.
2. Pioneering Digital Transformation: Through cutting-edge digitalization and optimization, we're unlocking unprecedented potential in supply chain management. Your contributions will shape the future of industry operations.
3. Measurable Success: Our solutions have achieved remarkable results, including a 40% reduction in machine downtime and substantial revenue increases for our clients. Join us in creating win-win scenarios for consumers, dealers, and manufacturers alike.
Accelerate Your Career Growth
ClearOps is a rising hidden champion in the supply-chain-software industry, offering unparalleled opportunities for your professional development:
1. Your #development matters: We prioritize your growth by offering continuous learning opportunities and coaching in our dynamic, fast-paced environment.
2. We #grow together: Enjoy the security of permanent contracts, coupled with the flexibility of adjustable working hours, competitive salaries, and home-office options.
3. #openness and #appreciation: We foster an open feedback culture, featuring regular one-on-one sessions with your team lead and quarterly feedback meetings to ensure your voice is heard and valued.
4. #trust from the beginning: We empower you with significant personal responsibility and creative freedom, enabling you to shape a purposeful career and drive your own advancement.
5. Our #team is our cornerstone: Regular and exciting team events are at the heart of our culture, promoting strong bonds and ensuring plenty of fun along the way.
6. #workfromabroad: Extend your horizons with our workcation policy, allowing you to work from abroad for up to three weeks, perfect for extending vacations or exploring new destinations.
Join our team and become a #ClearOperator: If you're a curious, creative, and ambitious individual looking to elevate your career, we want to hear from you. Your journey to making a global impact starts here
#J-18808-Ljbffr
-
Technical Account Manager
Há 3 dias
Lisboa, Lisboa, Portugal Phiture Tempo inteiroJoin Our Team as a Technical Account Manager">As a Technical Account Manager at Phiture, you'll be responsible for managing complex customer relationships and driving business growth through strategic partnerships.">About the Role">In this role, you'll work closely with customers to understand their technical requirements and develop customized solutions to...
-
Technical Account Manager
4 semanas atrás
Lisboa, Lisboa, Portugal Clearops Gmbh Tempo inteiro.Your missionWhat does ClearOps do and why is what we do so important?Well, we keep the world of machinery moving.How?By connecting supply chains and harnessing the power of data in a never seen way.We believe that the flow of goods depends on the flow of data, which is why we connect thousands of machine manufacturers and dealers and bazillions of machines...
-
Technical Account Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Caretag Aps Tempo inteiroAbout the RoleAs a Technical Account Manager (TAM) at Caretag, you will play a key role in supporting hospitals and sterile processing departments.You will act as a trusted advisor, guiding clients through technical problem-solving, multi-vendor coordination, and seamless implementation of our solutions.Key Responsibilities:Client Relationship Management:...
-
Technical Account Manager
2 semanas atrás
Lisboa, Lisboa, Portugal paddle Tempo inteiroWhat do we do?Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we're a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It's faster, safer, cheaper, and,...
-
Technical Account Manager
4 semanas atrás
Lisboa, Lisboa, Portugal Cloudflare Tempo inteiro.At Cloudflare, we are on a mission to help build a better Internet.Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.Cloudflare protects and accelerates any Internet application online without adding...
-
Technical Account Manager Trainee
Há 6 dias
Lisboa, Lisboa, Portugal CLEVERLY LDA (Portugal) Tempo inteiroCleverly LDA is searching for a skilled Technical Account Manager Trainee to join their Global Scaled Customer Success team. This role offers a unique opportunity for individuals to develop technical skills and gain valuable experience in a customer-facing environment.About the PositionAs a Technical Account Manager Trainee, you will work closely with...
-
Technical Account Manager
Há 5 dias
Lisboa, Lisboa, Portugal Caretag Aps Tempo inteiro.About the RoleAs a Technical Account Manager (TAM) at Caretag, you'll play a key role in supporting hospitals and sterile processing departments, helping them overcome technical challenges, improve efficiency, and enhance patient safety.You'll act as a trusted advisor, guiding clients through technical problem-solving, multi-vendor coordination, and...
-
Technical Account Manager
Há 2 dias
Lisboa, Lisboa, Portugal Phiture Tempo inteiroYour missionWhat does ClearOps do and why is what we do so important?Well, we keep the world of machinery moving.How? By connecting supply chains and harnessing the power of data in a never seen way. We believe that the flow of goods depends on the flow of data, which is why we connect thousands of machine manufacturers and dealers and bazillions of machines...
-
Technical Account Manager
2 semanas atrás
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroSocial network you want to login/join with:Are you ready to leave your mark on the world? Because we are the global leading supplier of end-to-end open monitoring and orchestration software for ICT, media and broadband platforms. Basically, our software platform— called DataMiner —makes sure that you can order your products online, watch the latest...
-
Technical Account Manager
Há 16 horas
Lisboa, Lisboa, Portugal Olisipo Tempo inteiroWe are looking for Technical Account Manager - RPA (Uipath) to integrate a project in Lisbon.Profile: - Minimum of 7 years of professional experience in technical customer-facing roles; - Background in programming, preferably .NET.Prior experience as UiPath Solution Architect will be a big plus;- Previous experience with UiPath and its products suite such as...
-
Technical Account Manager
Há 5 dias
Lisboa, Lisboa, Portugal Phiture Tempo inteiroCompany OverviewPhiture is a dynamic and innovative customer success company that helps businesses achieve their goals through strategic partnerships and tailored solutions. Our team is comprised of experts who share a passion for delivering exceptional customer experiences.Job DescriptionWe're looking for a highly skilled Technical Account Manager - Spanish...
-
Technical Account Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Caretag ApS Tempo inteiroAs a Technical Account Manager (TAM) at Caretag, you'll play a key role in supporting hospitals and sterile processing departments, helping them overcome technical challenges, improve efficiency, and enhance patient safety. You'll act as a trusted advisor, guiding clients through technical problem-solving, multi-vendor coordination, and seamless...
-
Technical Account Manager
Há 2 dias
Lisboa, Lisboa, Portugal CloudFlare Tempo inteiroAt Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding...
-
Lisboa, Lisboa, Portugal Amazon Tempo inteiroAWS Enterprise Support is seeking a highly experienced Technical Account Manager to join our team. In this role, you will be responsible for providing strategic technical guidance to our large enterprise customers, helping them plan and build solutions using best practices.You will work closely with our customers' technical teams to understand their business...
-
Technical Account Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Cloudflare Tempo inteiroAbout UsAt Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without...
-
Technical Account Professional
Há 4 dias
Lisboa, Lisboa, Portugal Amazon Tempo inteiroTechnical Account ProfessionalRole Summary:We are seeking a Technical Account Professional to support our customers' cloud journeys and grow their knowledge of AWS cloud services and technologies. The ideal candidate will work with customers as a trusted advisor to enable their cloud journey and collaborate with cross-functional teams within AWS.The...
-
Account Manager
4 semanas atrás
Lisboa, Lisboa, Portugal Recruiter4You Tempo inteiroWe deliver a high quality service, working closely with businesses and candidates alike, acting as a real "HR Business Partner", offering HR Advisory and matching the "right" candidate with the "right" job.Recruiter4You is a brand operated by Consultant4You LTD - A company based in Gibraltar Our client is an innovative Software as a Service (SaaS) platform...
-
Lisboa, Lisboa, Portugal Engineeringuk Tempo inteiro.Technical Account Manager, Enterprise Support, Strategic Industries, EnergyDESCRIPTIONAt AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services,...
-
Lisboa, Lisboa, Portugal Amazon Tempo inteiro.Technical Account Manager, Enterprise Support, Strategic Industries, EnergyJob ID: 2827790 | AWS EMEA SARL (Portugal Branch)At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data /...
-
Lisboa, Lisboa, Portugal Engineeringuk Tempo inteiroTechnical Account Manager, Enterprise Support, Strategic Industries, EnergyDESCRIPTIONAt AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services,...
