On-Site Support Technician L1/L2 – Part-Time
Há 2 dias
Company Description Our mission at Everience is to unleash the potential of digital technology to enable companies to focus on their value chain and increase their productivity and competitiveness. We provide a tailor-made response to the needs of our customers to help them build an efficient working environment, adapted to the needs of users by deploying a wide range of expertise: consulting, desktop engineering, user support, knowledge management, business support, cybersecurity, cloud and infrastructure management, smart office, IT logistics Everience operates in the Benelux and internationally and has 16 sites in Europe. The quality of our services and the excellence of the technical expertise of our employees is our priority Everience is recruiting.. Job Description We are looking for a reliable and service-oriented On-Site Support (OSS) Technician L1/L2 to provide on-site technical assistance once per week in our Lisbon office. You will operate within an international environment and collaborate closely with remote IT teams based in France and Portugal. Responsibilities : Provide Level 1 and Level 2 technical support for hardware, software, and workplace services Manage incidents and service requests through Jira and other ticketing systems Troubleshoot and resolve issues related to laptops, desktops, peripherals, and office IT equipment Perform user and access management tasks within Active Directory Support meeting rooms, videoconferencing systems, and basic network and printing issues Prepare, install, and deploy IT equipment (configuration, imaging, replacements) Ensure accurate documentation, prioritization, and escalation of tickets when needed Maintain a high standard of customer service in a multicultural environment Coordinate and communicate effectively with remote IT teams in France and Portugal Qualifications Profile : Proven experience as an L1/L2 IT Support Technician Good knowledge of Jira or similar ticketing platforms Strong understanding of Windows environments, AD, and end-user devices Excellent communication skills in both English and Portuguese Customer-focused, autonomous, organized, and proactive Additional Information All our positions are open to people with disabilities
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Lisboa, Lisboa, Portugal EVERIENCE Tempo inteiroCompany Description Our mission at Everience is to unleash the potential of digital technology to enable companies to focus on their value chain and increase their productivity and competitiveness.We provide a tailor-made response to the needs of our customers to help them build an efficient working environment, adapted to the needs of users by deploying a...
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Freelance On-Site Support Technician L1/L2 – Part-Time
2 semanas atrás
Lisboa, Portugal EVERIENCE Tempo inteiroCompany Description Our mission at Everience is to unleash the potential of digital technology to enable companies to focus on their value chain and increase their productivity and competitiveness. We provide a tailor-made response to the needs of our customers to help them build an efficient working environment, adapted to the needs of users by deploying a...
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Freelance On-Site Support Technician L1/L2 – Part-Time
2 semanas atrás
Lisboa, Portugal EVERIENCE Tempo inteiroCompany Description Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution. With a presence in Europe, Africa, Asia and America, Everience offers its 4,000-strong workforce the most demanding and stimulating environment in which to transform and develop their skills,...
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Freelance On-Site Support Technician L1/L2 – Part-Time
2 semanas atrás
Lisboa, Lisboa, Portugal EVERIENCE Tempo inteiroCompany Description Our mission at Everience is to unleash the potential of digital technology to enable companies to focus on their value chain and increase their productivity and competitiveness.We provide a tailor-made response to the needs of our customers to help them build an efficient working environment, adapted to the needs of users by deploying a...
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Freelance On-Site Support Technician L1/L2 – Part-Time
2 semanas atrás
Lisboa, Portugal EVERIENCE Tempo inteiroCompany Description Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution. With a presence in Europe, Africa, Asia and America, Everience offers its 4,000-strong workforce the most demanding and stimulating environment in which to transform and develop their skills,...
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Freelance On-Site Support Technician L1/L2 – Part-Time
2 semanas atrás
Lisboa, Lisboa, Portugal EVERIENCE Tempo inteiroCompany Description Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution.With a presence in Europe, Africa, Asia and America, Everience offers its 4,000-strong workforce the most demanding and stimulating environment in which to transform and develop their skills,...
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Freelance IT and Network Support Role
2 semanas atrás
Lisboa, Portugal Tech Domain Tempo inteiro. We are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays,...
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On-site Support Technician – IT
Há 7 dias
Lisboa, Portugal Pro5 Tempo inteiroOn-site Support Technician – IT & Networks Main Responsibilities The on-site support technician provides local user support and ensures the maintenance, monitoring, and availability of IT equipment and services on site (in Lisbon) Mode: Hybrid (3 days remote. 2 in the office) Maintenance and User Support Provide on-site hardware and software maintenance...
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Experienced Functional Assistant
Há 6 dias
Lisboa, Portugal Inetum Tempo inteiro**Mission** Are you a proactive communicator with a passion for IT support and functional analysis? **Inetum** is looking for a **Francophone Functional Assistant** with strong L1/L2 support experience to join our team and be the driving force in user and business interactions **Profile** We’re looking for someone who can: - Communicate fluently in...
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On-site Support Technician – IT
2 semanas atrás
Lisboa, Lisboa, Portugal Pro5 Tempo inteiroOn-site Support Technician – IT & NetworksMain ResponsibilitiesThe on-site support technician provides local user support and ensures the maintenance, monitoring, and availability of IT equipment and services on site (in Lisbon)Mode: Hybrid (3 days remote. 2 in the office)Maintenance and User SupportProvide on-site hardware and software maintenance for IT...
