Freelance On-Site Support Technician L1/L2 – Part-Time
Há 2 dias
Company Description Our mission at Everience is to unleash the potential of digital technology to enable companies to focus on their value chain and increase their productivity and competitiveness. We provide a tailor-made response to the needs of our customers to help them build an efficient working environment, adapted to the needs of users by deploying a wide range of expertise: consulting, desktop engineering, user support, knowledge management, business support, cybersecurity, cloud and infrastructure management, smart office, IT logistics Everience operates in the Benelux and internationally and has 16 sites in Europe. The quality of our services and the excellence of the technical expertise of our employees is our priority Everience is recruiting.. Job Description We are looking for a reliable and service-oriented On-Site Support (OSS) Technician L1/L2 to provide on-site technical assistance once per week in our Lisbon office. You will operate within an international environment and collaborate closely with remote IT teams based in France and Portugal. Responsibilities : Provide Level 1 and Level 2 technical support for hardware, software, and workplace services Manage incidents and service requests through Jira and other ticketing systems Troubleshoot and resolve issues related to laptops, desktops, peripherals, and office IT equipment Perform user and access management tasks within Active Directory Support meeting rooms, videoconferencing systems, and basic network and printing issues Prepare, install, and deploy IT equipment (configuration, imaging, replacements) Ensure accurate documentation, prioritization, and escalation of tickets when needed Maintain a high standard of customer service in a multicultural environment Coordinate and communicate effectively with remote IT teams in France and Portugal Qualifications Profile : Proven experience as an L1/L2 IT Support Technician Good knowledge of Jira or similar ticketing platforms Strong understanding of Windows environments, AD, and end-user devices Excellent communication skills in both English and Portuguese Customer-focused, autonomous, organized, and proactive Additional Information All our positions are open to people with disabilities Level of Experience: 1-2 years Department: System & network functions Types of work contract: Independent subcontractor
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On-Site Support Technician L1/L2 – Part-Time
2 semanas atrás
Lisboa, Portugal EVERIENCE Tempo inteiroCompany Description Our mission at Everience is to unleash the potential of digital technology to enable companies to focus on their value chain and increase their productivity and competitiveness. We provide a tailor-made response to the needs of our customers to help them build an efficient working environment, adapted to the needs of users by deploying a...
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Lisboa, Lisboa, Portugal EVERIENCE Tempo inteiroCompany Description Our mission at Everience is to unleash the potential of digital technology to enable companies to focus on their value chain and increase their productivity and competitiveness.We provide a tailor-made response to the needs of our customers to help them build an efficient working environment, adapted to the needs of users by deploying a...
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On-Site Support Technician L1/L2 – Part-Time
2 semanas atrás
Lisboa, Lisboa, Portugal EVERIENCE Tempo inteiroCompany Description Our mission at Everience is to unleash the potential of digital technology to enable companies to focus on their value chain and increase their productivity and competitiveness.We provide a tailor-made response to the needs of our customers to help them build an efficient working environment, adapted to the needs of users by deploying a...
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Customer Service Representative
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Lisboa, Portugal Sowelo Consulting Tempo inteiro**Customer Service Representative - L1 and L2**: **Lisboa, Portugal - Full Time**: **Would you like to join a fast growing Product company?** **Are you experienced in SSIS and SSRS and/or Power BI?** So please take a minute to look at your potential new job. Our Client is a fast growing product company focused on creating equality, employee success and...
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Lisboa, Portugal Noesis Portugal Tempo inteiroA Noesis procura profissionais para integrar a sua área de Cloud & Security em Lisboa para integrar uma das equipa referência de SOC em Portugal , com o seguinte perfil: Principais Tarefas e Responsabilidades: - Monitorização proativa de intrusões, ataques e padrões de comportamento anómalo; - Investigação e enriquecimento de eventos de segurança;...
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Experienced Functional Assistant
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Lisboa, Portugal AxiansPT Tempo inteiroThe world is more connected than ever before and the pace of change is bewildering. We deliver the best combination of technology and services to enable our clients to fulfil the diverse needs of their customers. By fostering a deeply and personal relationship with our clients, we want to improve the lives of people and organizations. Axians is the VINCI...
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On-site Support Technician – IT
Há 5 dias
lisboa, Portugal Pro5.ai Tempo inteiroMain Responsibilities: - The technician provides on-site user support and ensures the maintenance, monitoring, and availability of IT equipment and services. - Maintenance and User Support - Handles on-site hardware and software maintenance for IT and telephony equipment. - Performs preventive maintenance rounds in technical rooms and user areas. - Carries...
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Há 3 dias
Lisboa, Portugal BNP Paribas Tempo inteiroAbout The Job The AML L2 Officer's mission is to perform an initial review of alerts escalated by AML L1, followed by more in-depth investigations for alerts that warrant an in-depth investigation AML L2 Officers can decide either to close a case (subject to a 4-eyes review) or escalate to AML L3 Local Compliance Teams those cases which may warrant the...
