Application Production Support Engineer
1 semana atrás
Application Production Support Engineer We are looking for an Application Production Support Engineer to join our Inetum Team and be part of a work culture focused on innovation Location: Lisbon Main Tasks: Monitor and maintain critical business applications to ensure high availability, stability, and performance. Participate in incident management processes, including Situation Rooms for P1/P2 incidents, contributing to root cause analysis and ensuring ITIL governance and SLA compliance. Execute change requests and deployments following ITIL and DevOps practices, proactively identifying and resolving technical issues. Participate in on-call rotations to guarantee 24/7 support for critical applications. Serve as a point of contact for Development teams, troubleshooting issues, coordinating fixes, and collaborating with Scrum teams to enhance systems. Implement upgrades, patches, and new functionalities while minimizing user impact. Maintain and update technical documentation such as configurations, procedures, and troubleshooting guides. Optimize monitoring capabilities using tools like Dynatrace and collaborate with development and centers of expertise to define observability best practices. Promote awareness of observability practices to ensure early detection and resolution of potential production issues. Complete mandatory training and perform additional duties that support the objectives and proper functioning of the Center of Expertise. Profile: Experienced professional with strong experience in Application Production Support. Proficient in incident, problem, and change management within ITIL frameworks. Skilled in troubleshooting, root cause analysis, and working with cross-functional technical teams. Strong analytical mindset with excellent communication and coordination skills. Ability to work under pressure and ensure continuity of critical applications during major incidents. Fluency in English is mandatory; French is a plus. Technical Skills: RedHat JBoss EAP 6.4/7.0 administration OpenShift (microservices) API Gateway principles RHEL Linux OS Monitoring tools: Dynatrace , ELK CI/CD: GitLab , ArgoCD , Jenkins , Nexus Sonatype Relational databases: MS SQL Server , PostgreSQL Cloud environments support Additional Information: Hybrid work regime – office in Lisbon. Opportunities for professional growth and development. Collaborative and innovative work environment. Send your CV & join our team
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Application Production Support
3 semanas atrás
Lisboa, Portugal act digital Tempo inteiroApplication Production Support Engineer @ act digital Hybrid role based in Lisbon, 2 days per week onsite. Requires residence in Portugal. What you will do - Support and monitor cash equities execution platforms to ensure stability, performance, and reliability - Build and improve monitoring systems to prevent and resolve incidents proactively - Deploy...
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Application Production Support
1 dia atrás
Lisboa, Portugal Inetum Tempo inteiroCompany Description Inetum is a leading global IT services company, dedicated to providing innovative solutions to our clients. We are committed to fostering a dynamic, inclusive work environment where creativity and collaboration thrive. We have a presence in 19 countries and more than 28,000 employees worldwide. If you are looking for a dynamic, innovative...
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application production engineer – windows/linux
2 semanas atrás
Lisboa, Portugal iTRecruiter Tempo inteiroAPPLICATION PRODUCTION ENGINEER – WINDOWS/LINUX (ON-SITE IN LISBON)Portuguese company hires for on-site position Working Model: Lisbon, Portugal Candidates must already live in Portugal Language Requirements: Fluent English Experience Levels: 3+ of experience in IT infrastructure & application support roles Instructions: Please send your CVs in English and...
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Application Production Support
Há 3 dias
Lisboa, Lisboa, Portugal Inetum Tempo inteiroCompany Description Inetum is a leading global IT services company, dedicated to providing innovative solutions to our clients. We are committed to fostering a dynamic, inclusive work environment where creativity and collaboration thrive. We have a presence in 19 countries and more than 28,000 employees worldwide.If you are looking for a dynamic, innovative...
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Application Production Support
1 semana atrás
Lisboa, Portugal Inetum Tempo inteiroCompany Description Inetum is a leading global IT services company, dedicated to providing innovative solutions to our clients. We are committed to fostering a dynamic, inclusive work environment where creativity and collaboration thrive. We have a presence in 19 countries and more than 28,000 employees worldwide. If you are looking for a dynamic, innovative...
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Production Support
2 semanas atrás
Lisboa, Portugal act digital Tempo inteiroJob Description: The role is within GM IT APS Regulatory responsible globally for technical support and project deliveries. The Production Engineer will be part of a multi-disciplined, providing support to the production elements of the Regulatory applications. The role is centered on application technical support and requires a wide range of technical...
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Production Support
2 semanas atrás
Lisboa, Portugal act digital Tempo inteiroJob Description: The role is within GM IT APS Regulatory responsible globally for technical support and project deliveries. The Production Engineer will be part of a multi-disciplined, providing support to the production elements of the Regulatory applications. The role is centered on application technical support and requires a wide range of technical...
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Production Support
Há 2 dias
lisboa, Portugal act digital Tempo inteiroJob Description: The role is within GM IT APS Regulatory responsible globally for technical support and project deliveries. The Production Engineer will be part of a multi-disciplined, providing support to the production elements of the Regulatory applications. The role is centered on application technical support and requires a wide range of technical...
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Production Support
1 dia atrás
lisboa, Portugal act digital Tempo inteiroJob Description: The role is within GM IT APS Regulatory responsible globally for technical support and project deliveries. The Production Engineer will be part of a multi-disciplined, providing support to the production elements of the Regulatory applications. The role is centered on application technical support and requires a wide range of technical...
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Application Production Support
1 semana atrás
Lisboa, Lisboa, Portugal Inetum Portugal Tempo inteiroCompany Description Inetum is a leading global IT services company, dedicated to providing innovative solutions to our clients. We are committed to fostering a dynamic, inclusive work environment where creativity and collaboration thrive. We have a presence in 19 countries and more than 28,000 employees worldwide.If you are looking for a dynamic, innovative...
