Technical Support Specialist
Há 7 dias
Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview Motorola Solutions Video Security & Access Control division is hiring a Technical Support Specialist for its industry-leading, disruptive Cloud Video platforms. Join the team to provide exceptional technical support for Motorola Solutions cloud software and hardware (including CCTV, access control, and networking products) to global customers.Job Description Key responsibilities: Troubleshoot and resolve complex hardware and software issues over the phone, live-chat, and email, using remote sessions and diagnostic tools. Maintain deep product knowledge a cross a quickly evolving product line. Document all customer and technical information concisely in a case management system. Prioritize tasks effectively to manage incoming contacts and existing cases. Occasionally provide after-hours/weekend support on call. Accommodate Tuesday-Saturday working schedule. Basic Requirements Essential skills & requirements: Strong problem-solving and analytical skills with a proven ability to diagnose and replicate technical issues (including reviewing basic logs and network data). Fluency in English (written and oral) with excellent communication skills to explain complex technical problems clearly to all customers. Working knowledge of TCP/IP networking concepts , operating systems, software, and hardware installation/troubleshooting. Self-starter who can work independently and is dedicated to continuous technical learning. Ability to manage pressure and customer expectations while troubleshooting critical issues. Nice to haves: Experience in Video Security, Access Control, Cloud Software , or enterprise hardware support. Relevant Degree/Diploma (e.g., Computer Science) or Technical Certifications (CCNA, CompTIA A+ , etc.). Experience with CRM systems . Fluency in Portuguese. Preferable: Some relevant technical experience in any of the following business areas - Video Security, Analytics, Access Control, Telecommunication, Video Conferencing, Cloud software or Enterprise hardware support We offer: Competitive salary and bonus schemes 25 days holiday entitlement +
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Technical Support Specialist
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Lisboa, Portugal Recruityard Tempo inteiroCompany Description Recruityard is a recruitment and selection specialist, dedicated to identifying top talent across various industries. We are committed to providing fast, efficient hiring services and ensuring placements with the most qualified candidates available. Our focus is on fostering long-term employment relationships and smooth onboarding for...
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Technical Support Specialist
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Lisboa, Lisboa, Portugal Recruityard Tempo inteiroCompany DescriptionRecruityard is a recruitment and selection specialist, dedicated to identifying top talent across various industries. We are committed to providing fast, efficient hiring services and ensuring placements with the most qualified candidates available. Our focus is on fostering long-term employment relationships and smooth onboarding for both...
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Technical Support Specialist
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Lisboa, Portugal Nordicrecruiters Tempo inteiroAre you a Dutch-speaking tech-savvy professional ready for a dynamic support role while experiencing life in Lisbon, a vibrant European capital known for sunshine, culture, and quality of life? Were looking for a Technical Support Specialist fluent in Dutch (with good English) to join our international team and help deliver excellent technical support from...
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Technical Support Specialist
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Lisboa, Portugal JUJUR Tempo inteiroPosition: Technical Support Specialist Location: Lisbon, Portugal Employment type: Full-timeDUTIES AND RESPONSIBILITIES:Provide customer support through phone, email, or chat for product usage, connectivity, and functionality issues. Perform initial troubleshooting, including checks on power, network status, and device interfaces. Guide users through...
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Technical Support Specialist
Há 2 dias
Lisboa, Portugal JUJUR Tempo inteiroPosition: Technical Support Specialist Location: Lisbon, Portugal Employment type: Full-time DUTIES AND RESPONSIBILITIES:Provide customer support through phone, email, or chat for product usage, connectivity, and functionality issues. Perform initial troubleshooting, including checks on power, network status, and device interfaces. Guide users through...
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Technical Support Specialist
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Lisboa, Lisboa, Portugal Nordicrecruiters Tempo inteiroAre you a Dutch-speaking tech-savvy professional ready for a dynamic support role while experiencing life in Lisbon, a vibrant European capital known for sunshine, culture, and quality of life? Were looking for a Technical Support Specialist fluent in Dutch (with good English) to join our international team and help deliver excellent technical support from...
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Technical Support Specialist
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Lisboa, Portugal Motorola Solutions Tempo inteiroCompany Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination...
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Technical Support Specialist
1 semana atrás
Lisboa, Portugal Motorola Solutions Tempo inteiroCompany Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination...
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Technical Support Specialist
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Lisboa, Portugal Motorola Solutions Tempo inteiroCompany Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination...
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Dutch speaking Technical Support Specialist
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Lisboa, Portugal The Lemon Consulting Tempo inteiroDutch speaking Technical Support Specialist Apply for the Dutch speaking Technical Support Specialist role at The Lemon Consulting. Position: Technical Support Specialist Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES - Provide customer support through phone, email, or chat for product...
