Technical Support for Software Services
Há 3 dias
Deine Aufgaben und dein Einfluss als Kundenberater/in für soziale Medien werden sein:Als Digital Marketing Customer Advisor arbeitest du für ein Unternehmen in der Social Media Branche.Deine Hauptaufgaben sind:Du bietest deinen Kunden Support per Chat, E-Mail und Telefon.Du verbesserst durch Produkt- und Tool-Support die Kundenzufriedenheit.Du erreichst und übertriffst die individuellen und Teamziele durch Einhaltung von Verfahren und Qualitätsvereinbarungen.Fähigkeiten, Qualifikationen und Interessen, die du brauchst, um in dieser Rolle erfolgreich zu sein:Du hast ein muttersprachliches Deutsch-Niveau und fließendes Englisch (mindestens B2-C1).Du hast Erfahrungen im Bereich Kundenservice und Social Media Marketing.Du hast sehr gute Kommunikationsfähigkeiten.Du bist bereit, Pre- und Post-Sales-Support für alle Produkte zur Verfügung zu stellen.Du bist motiviert, zuverlässig und engagiert bei der Arbeit.Du strebst nach Exzellenz und Professionalität.Was ist für dich drin?Vertragsart: ein langfristiger befristeter Vertrag, der jedes Jahr verlängert werden kann.Arbeitszeiten: Vollzeit- oder Teilzeitarbeitsplätze in Wechselschichten (projektabhängig).Gehaltsbedingungen (*) - 2 Optionen:a) Inklusive kostenloser Unterkunft (Wohngemeinschaft, alle Rechnungen inklusive): 950€ brutto/Monat.b) Ohne Unterkunft: 1.400€ brutto/Monat.Für internationale Bewerber:Erstattung der anfänglichen Flugkosten nach 9 Monaten.Abholung vom Flughafen.Jährliches Hin- und Rückflugticket in Ihr Heimatland (innerhalb der EU).Hilfe bei Schreibarbeiten, Eröffnung eines Bankkontos, etc. bei Ihrer Ankunft.Kostenloser Portugiesisch Unterricht, Kochkurse, Sportaktivitäten und gesellschaftliche Veranstaltungen, die von der Firma organisiert werden.Echte Karrieremöglichkeiten in verschiedenen Karrierepfade.(*) Vergütung während des Trainings (von 1 bis 4 Wochen): 50% des Stundenlohns (niedrigere Steuern).Was solltest du vom Leben in Lissabon erwarten?Ein buntes Stadtbild und eine reiche Kulturgeschichte.Vorteile des Lebens in einer europäischen Hauptstadt mit einem geringen Budget.Köstliche portugiesische Küche und berühmte Café-Kultur.Freundliche Menschen, gute Laune und ein unbeschwertes Stadtleben.Ganzjährig warmes Klima und ein sonniges Strandleben am Atlantik.Eine große englischsprachige lokale Gemeinschaft und ein internationales Umfeld.Dein zukünftiges Unternehmen:In Lissabon findest du ein Unternehmen, das sich um deine berufliche Entwicklung, deine Sprachkenntnisse, deine Unterkunft und deine soziale Integration kümmert. Dein zukünftiger neuer Arbeitgeber ist ein multinationales Unternehmen, das als einer der besten Anbieter von Vertriebs- und Kundendienstlösungen weltweit anerkannt ist. Bist du bereit, dein internationales Team, das Talente aus mehr als 80 Nationen aus aller Welt umfasst, zu bereichern? Denn sie suchen nach dir
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Technical Support Expert for E-Commerce and Software
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