Customer Support Agent
Há 14 horas
Position: Customer Support Agent (Dutch) Location: Lisbon, Portugal Employment type: Full-time.DUTIES AND RESPONSIBILITIES: Communicate with customers using various channels (telephone, email and chat) Ensure customer satisfaction and provide professional customer support Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow Identify the issue the client is facing, troubleshoot and provide the solution Identify when the issue should be re-assigned to another department or more senior representative Collaborate with other specialists to solve or properly close help tickets Document each action taken and categorize cases and possible bugs, so that our engineering team can address them Maintain and update all job-related administrative forms REQUIREMENTS: Native/fluent in Dutch, both oral and written. Fluent in English (at least B2 level) Possess excellent writing and verbal communication skills to simplify technical language for non-technical users Resourceful and stress resilient personality that can adapt and remain calm in all situations Ability to meet tight deadlines with minimum supervision and in timely manner Ability to work independently, while being team player at the same time OFFER: Excellent remuneration package based on experience, skills and performance Be part of a dynamic and creative team with positive and friendly atmosphere Guidance and tools to reach your full potential Meal allowance Shifts on weekly rotation with colleagues covering line opening hours from Monday to Sunday, 07 AM - 11 PM Transportation allowance Private health insurance Yearly performance bonus Relocation allowance and assistance in finding accommodation And many others To apply for this position and to explore many other exciting opportunities, visit and apply through our career page:
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Customer Support Agent
Há 14 horas
Lisboa, Portugal Toptalent Tempo inteiroPosition: Customer Support Agent (Spanish)Location: Lisbon, PortugalWork model: on-site Employment type: fixed term (6 months) Remuneration: Base salary + bonuses DUTIES AND RESPONSIBILITIES:Provide responsive and professional support to business customers across communication platforms (Phone, Email, Chat). Assist clients with
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Customer Support Agent
1 semana atrás
Lisboa, Portugal Cross Borders Talents Tempo inteiro**Job Title: Customer Support Agent (German Speaker)** **Location**: Lisbon, Portugal **Job Type**: Full-Time **About Us**: We are a leading company in the BPO, committed to delivering exceptional customer experiences. Our dynamic and multicultural team in Lisbon is looking for a motivated and enthusiastic Customer Support Agent who is fluent in German....
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Customer Support Agent
2 semanas atrás
Lisboa, Portugal DKR Tempo inteiroDavid Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a German-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Position: Customer Support Agent Location: Lisbon, Portugal Employment...
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Customer Support Agent with Dutch
Há 6 dias
Lisboa, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiroIn collaboration, we are thrilled to partner with a leading multinational technology company to recruit a Dutch-speaking Customer Support Agent for their Lisbon team. **Position**: Customer Support Agent **Location**: Lisbon, Portugal **Employment Type**: Full-time **Role Overview** **Key Responsibilities** - Engage with customers across communication...
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Customer Support Agent
2 semanas atrás
Lisboa, Portugal DKR Tempo inteiroDavid Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a German speaking Customer Support Agent for their office in Lisbon. Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time. **DUTIES AND RESPONSIBILITIES**: - Ensure customer satisfaction and provide...
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Customer Support Agent
Há 14 horas
Lisboa, Portugal Toptalent Tempo inteiroPosition: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time.DUTIES AND RESPONSIBILITIES: Communicate with customers using various channels (telephone, email and chat) Ensure customer satisfaction and provide professional customer support Handle customer complaints, provide appropriate solutions and alternatives within the time...
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Customer Support Agent
Há 4 dias
Lisboa, Portugal JUJUR Tempo inteiroPosition: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time **DUTIES AND RESPONSIBILITIES**: - Identify issues the clients are facing, handle complaints, provide solutions and alternatives, guide customers within the time limits - Use cheat sheets, guides and protocols provided during the training - Ensure customer satisfaction...
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Customer Support Agent You Tube
Há 3 dias
Lisboa, Portugal I-Hire Agency Tempo inteiroI-Hire Recruitment is working with a leading multinational technology business that is looking to recruit a French-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Position: Customer Support Agent Location: Lisbon, Portugal Employment type:...
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Customer Support Agent
1 semana atrás
Lisboa, Portugal JUJUR Tempo inteiroPosition: Turkish Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Ensure customer satisfaction and provide professional customer support - Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow - Identify the...
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Customer Support Agent
1 dia atrás
Lisboa, Portugal JUJUR Tempo inteiroPosition: Turkish Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary **DUTIES AND RESPONSIBILITIES**: - Ensure customer satisfaction and provide professional customer support - Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow - Identify the...
