Arabic Customer Consultant

Há 4 dias


Lisboa, Portugal Cloudheight Solutions Tempo inteiro

On-site in Lisbon | Social Media | B2B Advertiser SupportWe are hiring an Arabic-speaking Customer Service Specialist to support advertisers of a leading global Social Media platform. We want someone with solid experience in paid campaign management, strong troubleshooting skills, and the drive to elevate the advertiser experience from day one. Key Responsibilities Proactively identify and implement service improvements to enhance the overall user experience. Handle end-to-end product troubleshooting and customer support across email and chat channels. Take full ownership of advertiser queries, collaborating with in-house Product Operations and Engineering teams to resolve technical, generic, or product-related issues. Ensure high customer satisfaction through clear and consistent communication during the entire case lifecycle. Meet and exceed service levels across all channels, ensuring best-in-class productivity and fast resolution times. Partner with internal technical specialists to educate advertisers on product features, best practices, and common issue types. Requirements Mandatory experience in paid campaign management. Degree in Marketing or a related field. Proven experience in Digital Marketing. Previous experience in a Contact Centre or service program within an AdTech company. Strong familiarity with Social Media platforms and basic understanding of digital advertising. Strong customer service orientation. Ability to work independently and collaboratively. Compensation Base salary: 915€ Complexity Bonus: 200€ (paid over 11 months) Meal Allowance: 7.23€ net per working day Transport Allowance: 20€ per month Work ScheduleInitial Schedule Monday to Sunday – 07:00 to 19:00 Shifts: 07:00–16:00 or 10:00–19:00 Later Stage (date To Be Confirmed By The Client) 24/7 operation – rotating shifts 2 rotating days off Skills: arabic,campaign management,social media,troubleshooting,customer


  • Arabic Customer Consultant

    1 semana atrás


    Lisboa, Lisboa, Portugal Cloudheight Solutions Tempo inteiro

    On-site in Lisbon | Social Media | B2B Advertiser SupportWe are hiring an Arabic-speaking Customer Service Specialist to support advertisers of a leading global Social Media platform. We want someone with solid experience in paid campaign management, strong troubleshooting skills, and the drive to elevate the advertiser experience from day one.Key...


  • Lisboa, Portugal Workster Jobs Tempo inteiro

    Are you looking to launch your career in the vibrant city of Lisbon? We are seeking passionate, Arabic-speaking professionals to join our international Customer Support team within the fast-paced Fintech sector. This is a full-time, on-site position designed for individuals committed to delivering outstanding service and supporting users worldwide. If you...


  • Lisboa, Lisboa, Portugal Quantivos Tempo inteiro

    Customer Service Arabic C1-C2 + English B2Provide support to advertisers using digital advertising tools, ensuring issue resolution and high-quality service.Location:Lisbon On-siteWorking hours:Monday to Sunday, 07:00 to 15:00 or 11:00 to 19:00 (8-hour shifts)Languages required:Arabic C1-C2 (preferably Egypt, Jordan, or UAE variants), English B2Start date:15...


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  • Lisboa, Lisboa, Portugal Cloudheight Solutions Tempo inteiro

    On-site | Lisbon, PortugalWork Model:100% On-siteDomain:Social Media Advertising | B2B Advertiser SupportRole OverviewWe are hiring anArabic-speaking Advertiser Support Consultantto support business clients of aleading global social media platform.This role is designed for professionals with hands-on experience inpaid digital campaignswho can combine...


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