Customer Service Representative in Lisbon: Unlock a Rewarding Career

4 semanas atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

Location: Lisbon, Portugal

About Cross Border Talents: As a leading social media platform, we strive to create a positive user experience through exceptional customer service. We are currently seeking a motivated Spanish-speaking Customer Service Representative to join our dynamic team in beautiful Lisbon.

Salary and Benefits: Our attractive salary with competitive benefits package will ensure your financial stability, while our comprehensive relocation assistance and housing support will make your transition to Lisbon seamless. In addition, you can expect opportunities for professional growth and development within the company, as well as a vibrant work environment in one of Europe's most exciting cities.

Job Description: As a Customer Service Representative, you will be responsible for delivering outstanding support to Spanish-speaking users through chat, email, and social media. Your key responsibilities will include addressing inquiries, resolving issues, and ensuring a positive experience for our users. You will also collaborate with team members to enhance service delivery and customer satisfaction, while staying informed about product features and social media trends to assist customers effectively.

Required Skills and Qualifications: To succeed in this role, you will need to possess fluent Spanish language skills, as well as a B2 English level or higher. Previous experience in customer service or a related field is preferred, but not necessary. Excellent communication skills and a friendly demeanor are essential, as well as the ability to thrive in a fast-paced environment and multitask effectively.

Key Responsibilities:

  • Deliver outstanding customer support to Spanish-speaking users through chat, email, and social media.
  • Address inquiries, resolve issues, and ensure a positive experience for our users.
  • Collaborate with team members to enhance service delivery and customer satisfaction.
  • Stay informed about product features and social media trends to assist customers effectively.

Estimated Salary Range: €25,000 - €35,000 per annum, depending on experience.



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