Strategic Business Leader for Restaurant Operations
2 semanas atrás
Job Title: Strategic Business Leader for Restaurant Operations
">About Ziyana Group:
Ziyana Group is a performance-driven company in the Fast Food Service industry, aiming to deliver world-class operations and unmatched capability across restaurants and franchise locations.
About the Role:
We are seeking an experienced Operations Director to join our team. As a Strategic Business Leader for Restaurant Operations, you will lead progress in People Development, Guest Experience, Operational Excellence, Sales & Profit Growth, Innovation, and Continuous Improvement.
Responsibilities:
- Deliver world-class operations and unmatched capability across restaurants and franchise locations.
- Lead progress in People Development, Guest Experience, Operational Excellence, Sales & Profit Growth, Innovation, and Continuous Improvement.
- Ensure all restaurants adhere to brand standards and foster a unified approach across the system.
- Build strong relationships with key stakeholders to drive the operational agenda forward.
- Strengthen field operations culture and enhance operational capabilities.
- Provide expert operational guidance across the system.
- Participate in key events like conferences, stewardship meetings, field visits, and business reviews.
- Drive cost efficiencies at restaurant and above-restaurant levels to improve the business model.
- Undertake additional duties as required by leadership.
- Establish and execute priorities to exceed sales, profit, and guest experience targets while ensuring standards and programs are effectively implemented.
- Respond swiftly to market conditions to seize opportunities and minimize deviations from plans.
- Guide operations to ensure consistent and efficient performance.
- Develop strategies and make decisions to achieve sales, profit, and compliance goals.
- Approve salary adjustments and expenditures within policy guidelines.
Requirements:
- Bachelor's degree with a major in business, marketing, or finance discipline.
- MBA highly regarded.
- Minimum 10 years experience in a senior Operations/Sales Commercial position with direct accountability for sales, profit, and people management essential.
- Experience with retail, service, and/or multi-outlet industry highly regarded.
- Must be able to demonstrate people development skills in achieving results.
Estimated Salary:
R1,200,000 - R2,500,000 per annum, depending on qualifications and experience.
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