Action Camera Support Specialist

3 semanas atrás


Lisboa, Lisboa, Portugal Sitel Tempo inteiro

Immerse yourself in a dynamic and multicultural environment

As a French Customer Support Specialist, you will be part of a team focused on delivering exceptional service to our clients, a renowned technology company producing action cameras and drones.

Your daily responsibilities will include:

  • Providing technical support to customers, identifying and troubleshooting issues with our products
  • Offering solutions to customers' demands, ensuring a high level of satisfaction
  • Building meaningful relationships with customers, answering their questions in a courteous and professional manner
  • Meeting and exceeding service quality goals, compliance regulations, and productivity targets
  • Creating an amazing experience for our customers, one that they will value and remember

To succeed in this role, you will need to have:

  • Native or proficient level of French (C2)
  • Advanced level of English (at least C1) both verbal and written
  • Strong communication skills, with excellent phone conversation skills, attentive listening, and superior writing skills
  • Analytical and problem-solving skills, with strong attention to detail
  • Desire to learn and advance, be a curious investigator, and problem solver
  • High-speed internet access and appropriate conditions for remote work
  • EU citizenship or valid work permit for Portugal

Benefits

  • Signing bonus
  • Relocation package
  • Competitive wages
  • Paid professional training
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Growth opportunities through various development programs
  • Fun and engaging company-wide initiatives, including our EverBetter wellness program
  • Job stability
  • Life-long skills and experience
  • Excellent work culture

Grow with FoundeverTM

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.


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