Action Camera Support Specialist
3 semanas atrás
Immerse yourself in a dynamic and multicultural environment
As a French Customer Support Specialist, you will be part of a team focused on delivering exceptional service to our clients, a renowned technology company producing action cameras and drones.
Your daily responsibilities will include:
- Providing technical support to customers, identifying and troubleshooting issues with our products
- Offering solutions to customers' demands, ensuring a high level of satisfaction
- Building meaningful relationships with customers, answering their questions in a courteous and professional manner
- Meeting and exceeding service quality goals, compliance regulations, and productivity targets
- Creating an amazing experience for our customers, one that they will value and remember
To succeed in this role, you will need to have:
- Native or proficient level of French (C2)
- Advanced level of English (at least C1) both verbal and written
- Strong communication skills, with excellent phone conversation skills, attentive listening, and superior writing skills
- Analytical and problem-solving skills, with strong attention to detail
- Desire to learn and advance, be a curious investigator, and problem solver
- High-speed internet access and appropriate conditions for remote work
- EU citizenship or valid work permit for Portugal
Benefits
- Signing bonus
- Relocation package
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives, including our EverBetter wellness program
- Job stability
- Life-long skills and experience
- Excellent work culture
Grow with FoundeverTM
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
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