German Customer Support Specialist for Action Cameras

2 meses atrás


Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

Job Title: German Customer Support Specialist for Action Cameras

About the Role:

We are seeking a highly skilled German customer support specialist to join our team at Sitel Corp. in Lisbon, Portugal. As a customer service specialist, you will be responsible for providing technical support to customers of a renowned technology company that produces action cameras, drones, apps, and video editing software.

Key Responsibilities:

  • Providing technical support to customers via phone, email, or chat
  • Identifying and troubleshooting customer issues with available resources
  • Building meaningful relationships with customers through courteous, friendly, and professional communication
  • Meeting and exceeding service quality goals, compliance regulations, and productivity targets
  • Creating amazing experiences for customers that they value and we are proud of

Requirements:

  • Native or proficient level of German (C2)
  • Advanced level of English (at least C1) both verbal and written
  • Strong communication skills with excellent phone conversation skills, attentive listening, and superior writing skills
  • Analytical and problem-solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator, and problem solver
  • High-speed internet access and appropriate conditions for remote work
  • EU citizenship or valid work permit for Portugal

What We Offer:

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.



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