Turkish Speaker Advertising Support Role in Lisbon Portugal
Há 7 dias
In this exciting opportunity with Buscojobs Portugal, we are working closely with a leading Outsourcing/BPO consultancy to onboard a skilled Turkish-speaking Advertiser Support professional in Lisbon.
Salary: We offer a competitive base salary for this full-time position, providing financial stability and growth opportunities.
Job Description:
- As an Advertiser Support specialist, you will provide high-quality assistance to small and medium-sized businesses across various channels, including chat, email, and telephone.
- You will be responsible for delivering exceptional customer experiences by resolving technical issues, reporting bugs, and guiding users on our platform.
- Your key objective will be to identify trends and solve problems facing multiple SMB clients, ensuring their satisfaction and loyalty.
- Additionally, you will maintain and update all job-related administrative forms, showcasing your organizational skills.
Required Skills and Qualifications:
- You must be native or fluent in Turkish, both orally and in writing, and have excellent English language skills (at least B2 level).
- A minimum of 6 months of experience in customer service roles is required, with knowledge of the advertisement industry being a significant advantage.
- You should also be eligible to work in the EU or possess Portuguese residency status, as well as have strong computer literacy and proficiency in Microsoft Office.
- Excellent communication skills, resourcefulness, and adaptability are essential for this role, along with the ability to work independently and collaboratively as part of a dynamic team.
- Please note that rotating shifts are a requirement, but you will enjoy a remote work model after a nesting period in Lisbon based on performance.
Benefits:
- We offer 5 shifts per week, each lasting 8 hours, covering Monday to Sunday, with 24/7 line operating hours.
- Our company provides affordable accommodation and sponsored yearly flights back home.
- Other benefits include a cafeteria on-site, training paid at about 50%, and relocation support for candidates from further away.
About Us:
We are a dynamic multilingual, multicultural, and creative team with a positive and friendly atmosphere, committed to helping our employees reach their full potential.
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Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroAre you a customer service professional looking for a new challenge? Buscojobs Portugal is seeking a Turkish-speaking Advertiser Support specialist to join our team in Lisbon, Portugal.Job SummaryWe are working with a leading Outsourcing / BPO consultancy to onboard a Turkish-speaking Advertiser Support specialist. This is a full-time position with a base...
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