Turkish Speaking Advertiser Support Specialist in Lisbon Portugal
Há 1 mês
Are you a customer service professional looking for a new challenge? Buscojobs Portugal is seeking a Turkish-speaking Advertiser Support specialist to join our team in Lisbon, Portugal.
Job SummaryWe are working with a leading Outsourcing / BPO consultancy to onboard a Turkish-speaking Advertiser Support specialist. This is a full-time position with a base salary and benefits package.
Key Responsibilities- Provide support to small and medium-sized businesses using various channels (chat, email, and telephone).
- Provide pre and post-sales support for all self-service products.
- Improve the advertising experience and satisfaction by resolving technical issues, reporting bugs, guiding users on the platform, and helping them use its tools and features.
- Identify trends and solve problems facing multiple SMB clients.
- Deliver a positive attitude towards the brand.
- Native/fluent in Turkish, both oral and written.
- Fluent in English (at least B2 level).
- Minimum 6 months experience in customer service roles.
- Knowledge of the advertisement industry will be considered an advantage.
- Eligible to work in the EU or possess Portuguese residency status.
- 5 shifts a week, 8 hours each, covering Monday to Sunday, 24/7 line operating hours.
- Remote work model after the nesting period on-site in Lisbon (about 2 months) based on performance.
- Affordable accommodation provided by the employer.
- Sponsored yearly flight back home.
- Cafeteria on-site.
- Training paid about 50%.
Buscojobs Portugal offers a dynamic multilingual, multicultural, and creative team with a positive and friendly atmosphere. You will have guidance and tools to reach your full potential. Additionally, we provide relocation support with a room for candidates from further away.
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