Highly Skilled IT Support Specialist

Há 6 dias


Porto, Porto, Portugal Natixis In Portugal Tempo inteiro

**Job Overview**

Natixis in Portugal is seeking a highly skilled IT support specialist to join their team. The ideal candidate will have excellent problem-solving skills, a strong understanding of technical concepts, and the ability to work effectively in a fast-paced environment.

**Estimated Salary:** 40,000 - 60,000 EUR per year, depending on experience.

**Key Responsibilities:

  • Provide technical support for all application issues and respond to queries in a timely manner
  • Effectively manage and solve production incidents
  • Pro-actively provide information to users on the progress of outstanding support
  • Monitor applications in an effective and compliant manner

**Required Skills and Qualifications:*

  • Proven experience in Customer Support roles, namely L1 and L2
  • Proficiency in English (B2 level)
  • Passion for methodology and framework implementations as well as process improvement
  • Excellent debugging and problem-solving capability, efficient multi-tasking in a fast-paced, constantly evolving environment

**Benefits:**

  • A competitive salary package
  • Ongoing training and development opportunities
  • The chance to work with a diverse and dynamic team
  • A collaborative and supportive work environment

**Why Join Natixis?**

Natixis in Portugal values diversity, equity, and inclusion. We are committed to creating a workplace where every voice is heard and everyone has the opportunity to succeed. If you are passionate about technology and customer service, we encourage you to apply for this exciting opportunity.



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