Contact Center Solutions Sales Professional

Há 1 mês


Lisboa, Lisboa, Portugal Phiture Tempo inteiro

At Enghouse Interactive, we're seeking a highly skilled CSM/Technical Account Manager to join our team in Portugal. This is a remote role for candidates based out of Lisbon only.

About the Role

We're looking for experienced sales professionals with exposure to selling contact center solutions to B2B clients.

Company Overview

Enghouse Interactive's Market Research and Communities unit has over 50 years of industry experience. Our mission is to empower businesses with cutting-edge technology and services that enable custom insight solutions.

Job Responsibilities
  • Customer Health and Success: Drive product adoption, ensure value realization, retention, and growth.
  • Sales Pipeline Development: Establish and manage a sales pipeline to support annual revenue quota.
  • Customer Advocacy: Represent customers' needs across product, engineering, sales, and marketing to deliver the best experiences.
  • Renewals and Expansions: Work with the team to ensure successful renewals and identify new opportunities for expansion.
  • Pipeline Management: Proactively update and maintain your pipeline using Salesforce.
Requirements

To be successful in this role, you'll need:

  • 5+ years of hands-on experience selling contact center solutions to B2B clients.
  • Experience within the Sales team as a strategic Customer Success Manager, Sales/Account Manager.
  • Experience in the SaaS or Enterprise software industry required.
  • Understanding of the market research industry with great interpersonal skills.
  • Past experience of doing direct sales with customers (B2B).
  • Fluency in English and Portuguese is a must, both written and verbal.
What We Offer

You'll have the opportunity to:

  • Play a key role in driving customer success and satisfaction.
  • Work in a collaborative and dynamic global team environment.
  • Salary package with performance-based incentives.
  • Remote work culture.

The salary offered is Euros 40,000-50,000.



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