Logistics Customer Service Representative
4 semanas atrás
We are seeking a highly motivated and customer-focused individual to join our international team as a Logistics Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving queries and issues in a timely and professional manner.
Responsibilities- Provide customer service to clients via phone, email, and other communication channels
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Work collaboratively with internal teams to resolve customer issues and improve overall customer experience
- Develop and maintain a deep understanding of our products and services to provide accurate and helpful information to customers
- Meet or exceed customer service metrics and performance targets
- Native-level proficiency in Dutch
- Excellent communication and interpersonal skills
- Proactive and team-oriented approach
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong problem-solving and analytical skills
- Fixed-term contract (6 months - 1 year) with possibility of renewal
- Full-time position (40 hours/week) with rotating shifts between 06:00-22:00
- Competitive salary (1040€ gross/month including free accommodation or 1298€ gross/month excluding accommodation)
- Compensation during training period (50% of hourly wages with lower taxes)
- Reimbursement of initial flight expenses after 9 months
- Airport pick-up and yearly two-way flight ticket back to home country (within the EU)
- Help with paperwork, opening bank account, etc.
Lisbon is a vibrant and culturally rich city with a warm climate and stunning beaches. As a resident, you can enjoy a unique blend of traditional and modern culture, with a strong sense of community and a relaxed lifestyle.
Our company offers a range of benefits to support your integration into the local community, including free Portuguese lessons, cooking classes, sports activities, and social events.
We are committed to providing a supportive and inclusive work environment that allows you to grow and develop your career in a dynamic and international team.
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