Customer Insights Expert
Há 7 dias
Role Overview
We're looking for a Senior Researcher to help shape our company strategy by bringing deep customer insights into decision-making. As a marketplace business, understanding both our customers and partners is crucial to our growth. You'll play a key role in identifying opportunities, uncovering unarticulated needs, and helping teams make customer-centric decisions.
This role is ideal for someone with experience in tech-driven B2C marketplaces, who thrives in a fast-paced environment and is comfortable working autonomously. You'll not only conduct research but also build scalable research processes that enable the company to move faster and smarter.
Main Responsibilities:
- Lead end-to-end research across product, design, and strategy teams, applying both qualitative and quantitative methods.
- Identify and scope research needs across multiple product domains, ensuring we focus on the right problems.
- Formulate research strategies that uncover new opportunities, emerging customer needs, and behavioral patterns.
- Support usability testing, from study design to execution, ensuring product teams get fast, actionable insights.
- Develop and refine research deliverables, experimenting with new formats to fit different stages of product development.
-
Advertising Expert
Há 6 dias
Lisboa, Lisboa, Portugal Elemental Insights Tempo inteiroRole DescriptionThe Advertising Expert will work closely with our cross-functional teams to drive business growth and success, identifying trends and offering insights to improve user experience.You will be responsible for assisting small and medium-sized businesses via chat, email, and phone, providing expert guidance on self-serve advertising solutions and...
-
Customer Insights Expert
Há 6 dias
Lisboa, Lisboa, Portugal Bravofly Tempo inteiroJob DescriptionAs a key member of the Data Analytics team within the Technology department, you will have the opportunity to work on customer-centric analysis and cross-domain projects.Your expertise will be utilized to drive performance insights and support business decisions through data extraction, analysis, and reporting.
-
Data Insights Expert
Há 2 dias
Lisboa, Lisboa, Portugal Consulteer GmbH Tempo inteiroAt Consulteer GmbH, we're looking for a talented Data Insights Expert to join our team.Job DescriptionAs a Data Insights Expert, you will be responsible for designing and building clear, insightful dashboards using tools like Plotly, Dash, or other libraries. Your focus will be on usability and high data visibility for data quality and trend monitoring.You...
-
Lisboa, Lisboa, Portugal expert pick Tempo inteiroWe are looking for a Customer Service Expert for the Gaming Industry to join our team in Lisbon. This is a hybrid role with 2 days office, 3 days work from home out of Lisbon area.Job OverviewWe are an expert pick in the gaming and betting industry, and we are seeking a skilled professional to join our team. Our company offers a unique opportunity to work...
-
Digital Marketing Specialist
Há 4 dias
Lisboa, Lisboa, Portugal Elemental Insights Tempo inteiroCompany OverviewElemental Insights is a leading platform for businesses to grow and thrive in the online space.Social Media and Digital Marketing OpportunityWe are seeking an experienced Digital Marketing Specialist to join our team in Lisbon, Portugal. As a key member of our support team, you will play a vital role in helping small and medium-sized...
-
Global Customer Advocate
Há 6 dias
Lisboa, Lisboa, Portugal Elemental Insights Tempo inteiroJob Description:We are seeking a talented Customer Advocate to join our team at Elemental Insights. As a key member of our support staff, you will be responsible for delivering exceptional customer experiences through various communication channels.Key Responsibilities:- Respond to customer inquiries in a professional and friendly manner.- Provide accurate...
-
Lisboa, Lisboa, Portugal expert pick Tempo inteiroGerman-speaking Betting Customer Service ExpertOn behalf of our client in the gaming and betting industry, Workster is seeking to onboard a German-speaking Betting Customer Service Experts to join their Team in Lisbon. This is a hybrid role with 2 days office, 3 days work from home out of Lisbon area.Your Role- Addressing customer inquiries through various...
-
Customer Insights Manager
3 semanas atrás
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroSocial network you want to login/join with:Our client is a global strategic technology and payments partner. They deliver seamless personalised shopping experiences to over 29m international shoppers, who in turn generate €22.9bn revenue.With 2,000 employees spread across 50 countries, they integrate with 300,000 point of sale systems in a number of luxury...
-
Remote Customer Support Specialist
Há 6 dias
Lisboa, Lisboa, Portugal expert GmbH Tempo inteiroCustomer Service Expert - Italian-speakingExpert GmbH is looking for an Italian-speaking Customer Service Expert to join our client's team in Lisbon.About the JobThis role involves working with customers to provide excellent service, resolve technical issues, and process orders.Main ResponsibilitiesDeliver exceptional customer service via phone and...
-
Customer Insights Manager
Há 5 dias
Lisboa, Lisboa, Portugal Autodoclogistics Tempo inteiroAre you looking for a challenging role where you can make a significant impact on our customer management strategy? We are seeking a Customer Insights Manager to join our team at Autodoclogistics.As a Customer Insights Manager, you will lead the development and implementation of customer insights initiatives to drive customer management...
-
Customer Insights Strategist
Há 7 dias
Lisboa, Lisboa, Portugal Michael Page Tempo inteiroMichael Page is seeking a seasoned Customer Insights Strategist to join their Marketing team.The ideal candidate will possess proven experience in developing and implementing CRM strategies to improve customer retention and loyalty, as well as using customer insights to influence business decisions and strategies.In this role, you will collaborate with...
-
Customer Data Expert
Há 5 dias
Lisboa, Lisboa, Portugal Match Digital Tempo inteiroCustomer Data ExpertWe are seeking an experienced Customer Data Expert to join our team. The successful candidate will be responsible for analyzing customer behavior and providing insights to inform product optimization.ResponsibilitiesAnalyze customer data to identify trends and patterns.Provide detailed customer analysis to product teams.Develop and...
-
Customer Support Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Elemental Insights Tempo inteiroLocation: Lisbon, PortugalPosition: Advertisert Support - Turkish Speaker (Social Media & Digital Marketing)Are you passionate about social media and digital advertising? This is your chance to work with one of the world's leading platforms, helping businesses grow and thrive in the online spaceWhat You'll Do:1. Assist small and medium-sized businesses via...
-
Data Insights Expert
Há 7 dias
Lisboa, Lisboa, Portugal GrabJobs Tempo inteiroAt GrabJobs, we're seeking a Data Insights Expert to drive business growth through data-driven decisions. Our vision is to empower our clients with actionable insights that shape their future.In this role, you will analyze complex data sets, develop predictive models, and collaborate with stakeholders to optimize business outcomes. Your expertise in machine...
-
Microsoft Customer Insights Professional
Há 2 dias
Lisboa, Lisboa, Portugal Expleo Tempo inteiroJob ResponsibilitiesOur ideal candidate will support the configuration, customization and use of functionalities such as unified profile creation, customer segmentation and behaviour analysis. They will use advanced analysis tools to extract valuable insights into customer behavior, predict trends and identify opportunities based on large volumes of data on...
-
Microsoft Customer Insights Specialist
1 semana atrás
Lisboa, Lisboa, Portugal Welvaart Tempo inteiroAbout the job Microsoft Customer Insights SpecialistOn a daily basis, we assume commitments and present solutions to our stakeholders in order to create a structure of human values, based on professionalism, honesty and rigor.With a management based on Human Centered Design, we take care of our professionals with consistent career plans, but flexible with...
-
Data Insights Expert
Há 7 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroThe role of Data Insights Expert at TN Portugal involves leveraging Google BigQuery to uncover hidden patterns and trends in large data sets. As a key member of our team, you will be responsible for developing and maintaining databases, analyzing complex data, and creating actionable insights that drive business growth.Responsibilities:Designing and...
-
Data Insights Expert
Há 9 horas
Lisboa, Lisboa, Portugal Aubay Portugal Tempo inteiroWe are looking for a highly skilled professional to join our team as a Data Insights Expert. The successful candidate will have a strong background in data analysis and a minimum of 5 years of experience working with enterprise data warehouses. Additionally, at least 2 years of experience in Policy & Claims Insurance is required. Strong proficiency in SQL...
-
Ecosystem Insights Expert
Há 6 dias
Lisboa, Lisboa, Portugal CoW DAO Tempo inteiroEcosystem Insights ExpertCow DAO is on a mission to create a secure Ethereum ecosystem. We're seeking a skilled Data/Product Analyst to drive data-backed decisions, collaborate with various teams, and ensure our products continuously evolve to meet user needs.This position requires strong cognitive thinking, problem-solving skills, and an innate curiosity to...
-
Customer Engagement Expert
Há 2 horas
Lisboa, Lisboa, Portugal Phiture Tempo inteiroThe Customer Engagement Expert role at Phiture involves working with customers to understand their goals and recommend solutions that drive success. As part of the Global Scaled Customer Success team, you'll deliver value to customers through personalized recommendations, product demonstrations, and webinars.You'll collaborate across teams to deliver...