Senior Travel Coordinator with Italian Language Expertise

4 semanas atrás


Lisboa, Lisboa, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiro

Unlock a Rewarding Career with Wibit Consulting & Services

As a key member of our global team, you will be working closely with a leading travel management and corporate card company, supporting Italian speaking business travelers in Portugal.

Key Responsibilities:

  • Provide exceptional customer service to B2B clients
  • Solve travel-related issues and offer personalized support
  • Stay up-to-date with industry trends and platform knowledge
  • Build strong relationships with global teams
  • Collaborate with the product and engineering team to drive product improvement
  • Meet and exceed performance targets

Requirements:

  • Native or fluent Italian speaker with excellent written and verbal communication skills
  • Previous experience in customer service roles, preferably in travel and hotel segments
  • Proficiency in GDS systems (Sabre, Amadeus, Galileo, Worldspan)
  • Metric-driven approach to success
  • Excellent communication and interpersonal skills
  • Ability to work in a dynamic environment with flexibility to adapt to changing needs
  • Proficiency in using tools such as Gmail, Zendesk, Slack, and Salesforce
  • Flexibility to work non-traditional shifts, including early mornings, late evenings, and weekends

We Offer:

  • A competitive remuneration package based on experience and performance
  • A dynamic and creative work environment with a positive atmosphere
  • Opportunities for growth and professional development
  • Generous medical, dental, and vision benefits
  • Paid parental and bereavement leave
  • Subsidized commuter benefits
  • Mental health support
  • Connectivity stipends


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