Senior Travel Coordinator with Italian Language Expertise
4 semanas atrás
Unlock a Rewarding Career with Wibit Consulting & Services
As a key member of our global team, you will be working closely with a leading travel management and corporate card company, supporting Italian speaking business travelers in Portugal.
Key Responsibilities:
- Provide exceptional customer service to B2B clients
- Solve travel-related issues and offer personalized support
- Stay up-to-date with industry trends and platform knowledge
- Build strong relationships with global teams
- Collaborate with the product and engineering team to drive product improvement
- Meet and exceed performance targets
Requirements:
- Native or fluent Italian speaker with excellent written and verbal communication skills
- Previous experience in customer service roles, preferably in travel and hotel segments
- Proficiency in GDS systems (Sabre, Amadeus, Galileo, Worldspan)
- Metric-driven approach to success
- Excellent communication and interpersonal skills
- Ability to work in a dynamic environment with flexibility to adapt to changing needs
- Proficiency in using tools such as Gmail, Zendesk, Slack, and Salesforce
- Flexibility to work non-traditional shifts, including early mornings, late evenings, and weekends
We Offer:
- A competitive remuneration package based on experience and performance
- A dynamic and creative work environment with a positive atmosphere
- Opportunities for growth and professional development
- Generous medical, dental, and vision benefits
- Paid parental and bereavement leave
- Subsidized commuter benefits
- Mental health support
- Connectivity stipends
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