Educational Travel Bookings Coordinator

2 semanas atrás


Lisboa, Lisboa, Portugal Transforma Travel Group Tempo inteiro

Role Overview

The Transforma Travel Group is seeking a highly organized and communicative Educational Travel Bookings Officer to join our EMEA Operations Team. As a key member of our team, you will play a vital role in planning and operating educational tours within the EMEA region.

Key Responsibilities

  • Bookings: work closely with the Operations Team to book and schedule upcoming tours.
  • Contacting suppliers: develop and maintain positive relationships with suppliers to book various aspects of our bespoke itineraries.
  • Communication: communicate clearly with teachers about upcoming trips, answering their questions and making changes from booking to departure.
  • Documentation: provide documentation to travelling schools, outlining itineraries, bookings, tickets, and relevant safety information.
  • Record-keeping: maintain efficient records of upcoming tours, including payment schedules, ticket purchases, accommodation details.
  • Systems: maintain accurate and thorough databases of transportation operators, hotels, guides and provide the Sales Team with relevant information for accurate quoting.
  • Product development: contribute ideas for exciting trip ideas to showcase the EMEA region to more people and provide feedback on more efficient Operations processes.

Requirements

  • Effective communicator: able to communicate with a wide range of people from different countries.
  • Organised: a careful, organised approach to work is essential for this role.
  • Experience: experience in the travel industry is desirable, but not essential.
  • Well-travelled polyglot: not essential but working knowledge of countries within the EMEA region is desired.
  • Knowledge of both Italian and French languages is essential – C1 level or above in both languages.
  • Excellent spoken and written English language skills are essential.

What We Offer

  • Support: we'll invest time in you to allow you to succeed.
  • Opportunity: we are a rapidly growing company in our space and work hard to recruit internally.
  • Fun, growing team: our global offices are growing – be part of the action and grow alongside us.


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