Travel Booking Specialist in Lisbon
3 semanas atrás
Job Title: Travel Booking Specialist in Lisbon
About the Role:
We are seeking a highly skilled Travel Booking Specialist to join our team in Lisbon. As a Travel Booking Specialist, you will be responsible for managing bookings, assisting clients via inbound calls, and providing exceptional customer service.
Key Responsibilities:
- Booking management, including altering, cancelling, or creating new reservations
- Assisting clients via inbound calls in the after-sales process
- Managing reservations back-office, including ticket issuing, modification, and cancellation
Requirements:
- A native level of German and a good level of English
- Previous experience in GDS tools
- Enthusiasm about the travelling and tourism industry
- Knowledge of the value and impact that a good customer experience can create
What We Offer:
- CDI contract with a 3-month trial period
- Competitive salary and performance bonuses
- Meal vouchers and reimbursement of transportation costs
- Private Health Insurance and dental plan
- Opportunity to work in a fast-paced and multicultural environment
About Us:
We are a leading Customer Experience Specialist with a global presence and over 50,000 employees. Our international hub in Lisbon provides customer service experiences on behalf of some of the world's most progressive brands in the Travel and Tourism Industry.
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