Technical Solution Specialist

Há 14 horas

Lisboa, Lisboa, Portugal Glartek Tempo inteiro
Job DescriptionAbout Glartek

Glartek is a global leader in Augmented Reality (AR) solutions for Manufacturing and Asset-intensive industries.

Job Summary

We are seeking a Technical Solution Specialist to join our team. The successful candidate will be responsible for technical solution proposals to clients and partners, including requirements analysis, solution architecture, technical bid management, presentations, product installation and setup for demonstration, and training.

Key Responsibilities
  • Responsibility for technical elements of proposals to target customers and Glartek channel partners.
  • Work with channel partners or other Glartek experts to analyze clients' requirements and propose solutions.
  • Deliver demos and training to channel partners and customers in Glartek products.
  • Provide technical support for client technical, commercial, and bid teams and respond to technical queries.
  • Support channel partners in project definition and preparation of proposals and represent Glartek in presentations, client meetings and workshops.
  • Create solution value added / ROI business cases for partners and customers.
  • Contribute across the business in all functional disciplines as required for Glartek to achieve its objectives.
  • Champion Glartek products externally as the industry standard.
  • Orchestrate the adoption and positioning of Glartek's products within end customers, whilst assisting, steering, and influencing channels to understand and articulate the business benefits and technical strengths of the solutions.
  • Build and maintain strong relationships with key stakeholders at all levels inside customers during bid process.
  • Identify and qualify opportunities in co-ordination with sales team and management.
  • Liaise with Product Management to provide feedback about customer requirements.
  • Handover new customers and projects to the Glartek delivery team.
Requirements
  • Good understanding of Manufacturing concepts, such as LEAN, Six Sigma and Kaizen.
  • Understanding of how new technologies, such as Augmented Reality, AI, Computer Vision, and Big Data, can be applied to Industry 4.0 use cases.
  • Very comfortable analyzing highly complex requirements and problems of factory operational systems.
  • 3 years+ experience in technical consulting, development and/or systems integration, including a track record of success in selling and delivering projects and services.
  • Experience specifying and integrating products with ERPs, MES, PLMs or SCADAs is a plus.
  • Training or background in software development is a plus.
  • Excellent organizer and planner with problem-solving and communication skills. Must be effective at coordinating virtual teams and resources.
  • Understanding of the characteristics of startup companies and the need for flexibility of role definitions. A willingness to contribute to all areas of the business as required.
  • Must have the maturity to be self-sufficient in client engagements.
  • Excellent interpersonal and technical skills - commands respect at all levels.
  • Highly mobile with willingness to travel, as required to meet client needs and company objectives.
  • Must have high energy levels.
  • BSc/MSc in Computer-science, Industrial Engineering, or related field.
  • Fully proficient in Portuguese, English, Spanish and ideally French including technical language.
  • Must be willing and able to travel internationally without restrictions.

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