Dyson B2B Sales Professional

4 semanas atrás


Lisboa, Lisboa, Portugal Cpm International Tempo inteiro
About the Role

We are seeking a highly skilled B2B Agent to join our team at CPM International. As a B2B Agent, you will be responsible for providing sales and aftersales service to Dyson Professional Owners and Potential Customers through inbound and outbound calls and written channels.

Key Responsibilities
  • Handle technical support and troubleshooting issues with Dyson machines
  • Provide sales support and arrange meetings for the local Business Development Manager
  • Generate new leads and create spare parts quotes and process orders
  • Upsell and cross-sell additional products and services to existing clients
  • Manage 3rd party relationships with engineer service call outs scheduling
  • Ensure effective and timely follow-up and follow-through on customer inquiries and problem resolution
  • Analyse customer issues and work towards providing appropriate solutions
  • Implement and carry out marketing or sales campaigns
Requirements
  • C2 level of both spoken and written English
  • Proven sales experience ideally within a B2B environment
  • Excellent interpersonal skills and ability to build rapport and influence decision-makers
  • Proficiency in using Salesforce software to manage customer information and queries
  • Self-motivated, target-driven, and results-oriented mindset
  • Knowledge of the industry and market trends
  • Ability to work collaboratively in a team environment
What We Offer
  • Permanent contract with a 1-month probation period
  • Salary: 21,000€ gross per year + performance bonus
  • Full-time working hours: 39 hours per week, Monday to Friday, 9 am to 6 pm
  • Hybrid working model
  • Fully paid training for 2 weeks
  • 24 holiday days per year
  • Employee Assistance Program
  • Employee Benefits Club
  • Ongoing training and development opportunities

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