AdTech Support Specialist

2 semanas atrás


Portugal Enroutesystems Tempo inteiro
Job Title: AdTech Support Specialist

We are searching for a dedicated and technical-savvy customer support specialist to join our dynamic team. This role requires a blend of technical expertise, especially within the context of AdTech, and strong customer service skills. Our ideal candidate will be responsible for maintaining a high level of customer satisfaction by providing prompt and knowledgeable assistance, resolving technical issues, and supporting customer inquiries in a timely manner.

Key Responsibilities:
- Troubleshoot and resolve issues across AdTech platforms, including ad servers, DSPs, SSPs, ad exchanges, and DMPs.
- Facilitate smooth integrations between AdTech solutions and other systems.
- Support the complete lifecycle of digital ad campaigns from configuration to optimization.

Required Skills:
- Technical troubleshooting
- Customer service and support
- Effective communication
- Problem-solving and critical thinking
- Detail-oriented and organizational abilities
- Client engagement and relationship management
- Campaign planning, management, and optimization
- Data analysis and performance reporting
- Documentation and knowledge base development

About Enroute Systems:
At Enroute Systems, we are committed to providing equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Estimated Salary Range: $80,000 - $110,000 per year.
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