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Client Support Professional
2 semanas atrás
**Company Overview**
Cross Border Talents is a leading provider of talent solutions, specializing in connecting professionals with global opportunities. Our mission is to deliver exceptional service to clients while fostering a collaborative and inclusive work environment.
**Job Description**
We are seeking a highly skilled French Client Representative to join our client support team. As a key member of our team, you will be responsible for providing timely, efficient, and professional support to French-speaking clients via email, phone, and chat.
About the Role
- Support French-speaking clients: Respond to client inquiries, troubleshoot issues, and provide clear, effective solutions.
- Collaborate with internal teams: Work closely with various departments to resolve complex issues and ensure a seamless client experience.
- Share feedback: Provide valuable insights from client interactions to help improve services, processes, and overall satisfaction.
Required Skills and Qualifications
- Fluent in French (both written and spoken): Fluency in French is essential as you'll be working directly with French-speaking clients.
- Strong communication skills: The ability to communicate clearly, professionally, and with a friendly tone, both in writing and verbally.
- Problem-solving abilities: Quick to identify challenges and provide creative, effective solutions for clients.
Benefits
- Flexible working options: Choose to work remotely, hybrid, or onsite from Lisbon, one of Europe's most exciting and culturally rich cities.
- Work-life balance: Enjoy flexible working hours to maintain a healthy balance between your personal and professional life.
- Career growth opportunities: We're committed to your professional development, offering opportunities for advancement and growth within the company.
