Technical Support Specialist

1 semana atrás


Lisboa, Lisboa, Portugal Robert Bosch Group Tempo inteiro

At Robert Bosch Group, we're shaping the future of mobility and beyond. Our team in Lisbon is focused on delivering Customer Experience, Mobility, and Monitoring solutions to companies and their customers. With over 300 specialized associates and around 15 nationalities, our diverse team is a key success factor for this organization.

We're looking for a Technical Support Specialist to join our team. In this role, you'll be responsible for providing technical assistance to customers via phone, email, or chat using remote access tools. You'll analyze technical problems, provide first-level resolution, and maintain communication with other teams and colleagues.

The ideal candidate will have a technical education in IT systems or experience and advanced knowledge in hardware and software support topics. Strong methodical troubleshooting skills are required, as well as excellent customer orientation and professional communication skills. Working knowledge of SAP would be an advantage, as would previous experience or affinity with automotive electronics.

We offer a competitive salary range of $60,000 - $80,000 per year, depending on location and experience. Other benefits include flexible hours, medical services, discounts for employees, sports and health-related activities, canteen facilities, and good access to public transportation.

Join us at Robert Bosch Group and be part of a dynamic team that's shaping the future of mobility and beyond. As a Technical Support Specialist, you'll have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences.


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