Medical Product Specialist in Lisbon
1 semana atrás
Are you passionate about medicine and providing exceptional customer experiences? We have an exciting opportunity for a Medical Product Advisor to join our team in Lisbon, Portugal.
About the RoleThis is a full-time position that involves taking care of inquiries from customers regarding our Omnipod Insulin Management System. Your responsibilities will include responding to inbound calls, handling orders, coordinating product shipments, and providing support and direction to customers. You will also be responsible for resolving issues in a timely and empathetic manner.
Key Responsibilities:- Taking care of customer inquiries related to our Omnipod Insulin Management System
- Responding to inbound calls and emails
- Handling orders and coordinating product shipments
- Providing support and direction to customers
- Resolving issues in a timely and empathetic manner
To succeed in this role, you will need to possess the following skills and qualifications:
- A native level of German and a good level of English
- Enthusiasm about medicine and affinity for providing help
- Knowledge of the value and impact that a good customer experience can create
- Being an attentive listener, comfortable and skillful at communicating with people
- Being energetic, innovative, and working proactively at a fast pace
- Excitement about intercultural communication and the expatriate lifestyle
- Living in or willing to relocate to Portugal for an international career and life experience
- Holding a valid Portuguese work permit (required)
We offer a competitive salary and benefits package, including:
- Type of contract: yearly or 6-month contract, renewable
- Working hours: full time (40h/week) on rotating shifts; Mo - Su, 7am - 11pm (nonight shift)
- Hybrid model: 3 days home, 2 day office (only Lisbon area)
- Salary Conditions:
- 1100€ gross/month, including free accommodation (shared flat, all bills included)
- ****** € gross/month, excluding accommodation
We are a multinational organization located in Lisbon, Portugal. We take care of our employees from their career development, language skills, and accommodation to their social integration. Our company has been acknowledged as one of the best sales and customer service solutions provider companies in the world. We are looking for talented individuals like you to join our international team, which includes professionals from over 80 nationalities worldwide.
Lisbon is a vibrant city with a rich cultural history, offering a unique blend of traditional and modern attractions. As a resident of Lisbon, you can enjoy a colorful city view, delicious Portuguese cuisine, friendly people, and a happy-go-lucky urban life. The city also boasts a warm climate, beautiful beaches, and a large English-speaking local community.
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