Customer Service Delivery Driver Representative

2 semanas atrás


Lisboa, Lisboa, Portugal Carvana Tempo inteiro

Deliver Happiness to Customers

We're looking for enthusiastic and self-motivated Customer Advocates with at least 2 years of customer-facing experience to join our team. Our goal is simple: we won't sell a car to a customer that we wouldn't sell to our own family member.

About the Role

As a Customer Advocate, you'll be responsible for delivering vehicles straight to customers' doors with our custom car haulers. You'll load and unload vehicles onto the hauler, complete customer paperwork, and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.

Key Responsibilities:

  • Delivering vehicles to customers' doors with our custom car haulers
  • Loading and unloading vehicles onto the hauler
  • Completing customer paperwork and including thorough notes in our customer tracking system
  • Maintaining a clean driving record in accordance with Carvana's CMV Driver Qualification policy

Requirements

To be successful in this role, you'll need to have:

  • A minimum of 2 years of customer-facing experience
  • A valid driver's license and ability to drive safely
  • The ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers
  • The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
  • Excellent visual acuity and manual dexterity

Benefits

We offer competitive benefits, including:

  • Base compensation of $22/hour
  • Opportunity to increase hourly compensation by .50 cents every 3 months based on performance
  • Competitive benefits that include medical, dental, vision, and matching 401k, along with other cool perks programs

About Us

At Carvana, we're committed to providing an amazing customer experience. We believe in being honest, transparent, and fair in all our interactions. If you share our values and are passionate about delivering exceptional service, we'd love to hear from you.



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