Offline Customer Service Director

Há 4 dias


Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro
About the Role:

This is an exciting opportunity to join our team as an Offline Customer Service Director. As a leader, you will be responsible for driving process improvements in collaboration with global teams, ensuring best practices are adopted. You will also lead training initiatives to align team efforts with brand standards and ensure consistent product knowledge.

We are looking for someone who is highly analytical, skilled in monitoring key performance metrics, and has the ability to mentor and develop team leads while driving a high-performance culture.



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