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Customer Support Professional for Multilingual Clients
1 semana atrás
At Teleperformance Portugal, we strive to provide exceptional customer experiences through innovative technologies and multilingual expertise. As a Customer Support Professional, you will be part of a highly qualified and specialized team, working with diverse industries and clients worldwide.
Job Description- You will be responsible for providing professional customer service via multiple channels, including phone, email, and chat.
- You will assist clients with various inquiries, such as booking, purchasing, or goods-related issues.
- You will resolve customer complaints and concerns efficiently and effectively.
- You will work collaboratively with other teams to ensure seamless customer experiences.
To succeed in this role, you will need:
Requirements- A native level of written and verbal communication skills in Latvian.
- A good understanding of English (B1 Level).
- Excellent communication, interpersonal, and team spirit skills.
- Goal-oriented work approach.
- Flexibility and resilience.
- Experience in telephone customer service or call center environment (preferred).
As a valued member of our team, you will enjoy a range of benefits, including health insurance, accommodation, and opportunities for professional growth and development.
