Social Media Team Lead
3 semanas atrás
Job Title: Social Media Team Lead
About the Role:
We are seeking a highly motivated and experienced Team Lead to join our Social Media team. As a Team Lead, you will be responsible for guiding, coaching, and motivating a team of customer service professionals to deliver exceptional service on social media platforms.
Key Responsibilities:
Motivate and lead the team to achieve high service metrics and career goals
Ensure individual and team productivity, manage performance, and provide real-time coaching
Analyze data to identify performance trends and opportunities for continuous improvement
Work with the team to create meaningful development plans and deliver feedback
Requirements:
Native Turkish speakers (preferred)
Fluency in English (B2 minimum)
Experience managing teams (preferred)
Availability to work in the office and in shifts
What We Offer:
Excellent work opportunity in a dynamic leading multinational company
Possibility of cooperation with leaders in various industries
Investment in training and personal development
Modern, centrally located buildings with canteen facilities and an excellent public transportation connection
Health Insurance
Possibility to live in one of our apartments
Initial flight expenses refund
Annually complementary return flight to your home country (within Europe)
Free language courses, sport activities, and organized events
Free healthy meals in the cafeterias, such as soup, bread, salad, and fruit
About Us:
Teleperformance Portugal is one of the 25 best companies to work for in Europe. This recognition was assigned by Great Place to Work Institute. TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine. With more than 12,000 employees, from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team. Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market. Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.
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